Product Strategy Manager, Provider Engagement and Innovation

Healthmap Solutions is the future of specialty health management that focuses on progressive diseases, particularly in kidney health populations. The Product Strategy Manager will lead the evolution of the Clinical Product, focusing on building a next-generation population health platform and establishing provider partnerships for value-based care.

Responsibilities:

• Lead the creation and maintenance of a detailed, transparent roadmap for both the enhancement of the existing clinical platform and the development of the new platform. Clearly articulate priorities, timelines, and milestones, aligning with the company's strategic objectives and market needs
• Partner with stakeholders to identify, structure, and operationalize provider partnerships (PCPs, nephrology, cardiology, dialysis groups, IDNs/MSOs)
• Translate VBC strategies into productized capabilities that enable contract success (e.g., timely alerts and care gap delivery, attribution management, risk strat, care gap closure workflows, quality measurement, upside tracking, care management support/ referrals)
• Segment providers and practices by archetype (e.g., independent vs. employed, practice size, dialysis clinic/ facility-type, FQHC vs. private, single- vs. multi-specialty, digital maturity, staffing profile) to tailor product features, incentives, workflows, and enablement plans
• Define and iterate provider “programs” and playbooks (onboarding, training, incentives, analytics packages, care pathways, engagement cadences) to drive provider adoption and outcomes
• Collaborate on commercial models and contract exhibits (quality/STAR/HEDIS measures, CKD-specific KPIs, readmission reduction, total cost of care targets, PMPM economics); align product telemetry to contractual obligations
• Lead cross-functional governance for live partnerships: quarterly business reviews, performance deep-dives, root-cause analysis, and continuous improvement initiatives
• Maintain a deep, current understanding of VBC arrangements (upside/downside risk, global capitation, sub-capitation, bundles, CKD/ESRD models), population health trends, and the provider enablement tech landscape
• Conduct competitive and market analyses to inform build/partner/buy decisions for provider services and technology, size opportunities and shape product positioning and pricing
• Translate regulatory/environmental shifts (CMS rules, quality program changes) into roadmap updates and go-to-market messaging
• Define (and ensure delivery of) provider-facing experiences (portals, reports, alerts, EMR-embedded cards) that drive action at the point of care (e.g., “order lab,” “optimize meds,” “close gap”)
• Ensure provider-facing analytics are explainable, action-oriented, and embedded within workflows (portal, EHR-integrations, notifications)
• Partner with Data Engineering/Analytics to deliver provider 360° profiles, provider/ practice performance analytics, performance benchmarks, quality, and gap dashboards
• Own the provider data strategy and model directory/roster hygiene, identity resolution (NPI/TIN/Group), affiliations, locations, specialties, credentialing status, capacity panels, attribution, and referral patterns
• Coordinate – ensure cross-functional stakeholder buy-in – across Engineering/ Platform, Design, Operations, Growth, and Customer Analytics/ Business Intelligence; run regular updates, demos, and feedback loops
• Perform other related duties as assigned

Requirements:

• Deep understanding of provider segments, practice archetypes, and the VBC market (contract types, incentives, performance levers, and enabling technology)
• Lead the creation and maintenance of a detailed, transparent roadmap for both the enhancement of the existing clinical platform and the development of the new platform
• Partner with stakeholders to identify, structure, and operationalize provider partnerships (PCPs, nephrology, cardiology, dialysis groups, IDNs/MSOs)
• Translate VBC strategies into productized capabilities that enable contract success
• Segment providers and practices by archetype to tailor product features, incentives, workflows, and enablement plans
• Define and iterate provider 'programs' and playbooks to drive provider adoption and outcomes
• Collaborate on commercial models and contract exhibits
• Lead cross-functional governance for live partnerships
• Maintain a deep, current understanding of VBC arrangements, population health trends, and the provider enablement tech landscape
• Conduct competitive and market analyses to inform build/partner/buy decisions for provider services and technology
• Translate regulatory/environmental shifts into roadmap updates and go-to-market messaging
• Define (and ensure delivery of) provider-facing experiences that drive action at the point of care
• Ensure provider-facing analytics are explainable, action-oriented, and embedded within workflows
• Partner with Data Engineering/Analytics to deliver provider 360° profiles, provider/practice performance analytics, performance benchmarks, quality, and gap dashboards
• Own the provider data strategy and model directory/roster hygiene, identity resolution, affiliations, locations, specialties, credentialing status, capacity panels, attribution, and referral patterns
• Coordinate – ensure cross-functional stakeholder buy-in – across Engineering/Platform, Design, Operations, Growth, and Customer Analytics/Business Intelligence
• Education: Bachelor's, or Master's, degree in STEM, Engineering, Computer Science, Data Science, Informatics, or a related field
• Comfort with Technical Aspects of Application Development: High comfort level with software development concepts and the product development lifecycle
• Comfort with Financial Modeling: Able to build and interpret sophisticated models that incorporate outputs from AI/ML, analytics, and actuarial teams
• Domain Knowledge in Population Health: Familiarity with healthcare and population health management
• Domain Knowledge in Value Based Care: Deep knowledge of value-based care (VBC) models
• Cross-functional/Matrixed Team Management and Leadership: Proficiency in managing cross-functional teams
• User-Centric Design and Empathy: Understanding the needs and behaviors of various stakeholders in the healthcare system
• Regulatory Knowledge: Knowledge of healthcare regulations, such as HIPAA in the U.S
• Communication and Stakeholder Management: Strong communication skills to effectively articulate product vision, technical details, and value propositions
• Innovative and Strategic Thinking: The ability to identify emerging trends in healthcare and strategically incorporate these insights into product development
• Risk Management and Problem-Solving: Skills in identifying potential risks in product development
• Continuous education and learning: In this rapidly evolving field, continuous learning and adaptation are also crucial