Epic Kids is a leading digital reading platform for children that partners with publishers, educators, and schools to make high-quality books and learning content accessible to young readers everywhere. The Senior Manager, Content Production and Operations, oversees a team responsible for editing, designing, scheduling, and uploading content, while shaping the overall Content roadmap and ensuring operational efficiency.
Responsibilities:
- Strategically drive the company’s content shared services to become a new center of excellence with optimized costs, automation of processes, improved operational efficiency, and best in class book production quality
- Effectively manage an India-based Content Operations team and manage benchmarks such as title uploads by month, backlog improvement and output by team member
- Support Operations Manager in communicating directly with external partners, particularly when issues arise
- Run Studio and Original book production teams with 4+ direct reports and multiple freelancers by setting annual publication plan, budget, and resource requirements
- Guide creative leaders to bring ideas to fruition within set parameters
- Communicate routinely with business leaders at Epic on progress, risks and opportunities
- Create shareable documentation for the entire company that provides clarity on current capabilities
- Plan and monitor annual budget
- Maintain database integrity and provide user support
- Manage print publishing partnerships, providing options for future print books, reviewing foreign-language publishing proposals, and communicating to staff all necessary information, such as specs, pagination/signature requirements, metadata needs, and delivery dates
- Participate in development brainstorms, such as interactive initiatives and creative concepts for IP characters and stories
Requirements:
- 10+ years of experience, 5+ in a similar role
- BA/BS or equivalent
- Understanding of how books are created
- Knowledgeable about BISAC codes, ISBNS, and metadata
- General understanding of how digital content is uploaded
- Able to deliver releases that are aligned with time and budget projections
- Ability to explain complicated concepts in business terms
- Expert at real time troubleshooting
- Exemplary executor who is adept at managing a team of executors
- Strong analytical skills; comfortable wielding data and financials to make decisions; comfortable owning a P&L and working directly with Finance to plan quarterly
- Embodies company values as a team manager
- Open-minded and willing to pivot mid-project based on new information