Sleep Doctor is a company dedicated to improving sleep health and helping individuals achieve better rest. They are seeking a Product Manager of Integrated Care to lead the insurance expansion efforts, focusing on designing and guiding the insurance product experience while ensuring regulatory compliance and operational efficiency.
Responsibilities:
- Lead the product introduction of insurance-based pathways for at-home sleep studies (HSS) and DME therapy
- Define workflows for eligibility, benefits verification, prior authorizations, claims, and billing
- Ensure parallel operation of cash-pay and insurance flows without introducing friction
- Translate insurance requirements into actionable platform workflows and technical specifications
- Collaborate across engineering, operations, and clinical teams to ensure requirements are translated into buildable product features
- Support execution of integrations with DME systems, payor networks, and internal tooling
- Identify platform gaps and propose solutions that maintain scalability across cash and insurance channels
- Contribute to roadmap planning by assessing impact and feasibility of insurance-related initiatives
- Design user journeys that set expectations clearly for patients choosing insurance vs. cash pay
- Ensure HIPAA compliance, data integrity, and regulatory adherence in all product flows
- Build mechanisms to ensure pricing transparency and claims accuracy
Requirements:
- 5+ years product management experience with healthcare or insurance-based products
- Strong understanding of insurance operations: eligibility verification, prior auth, claims, and DME billing
- Experience introducing insurance into a primarily cash-pay or consumer-first business
- Proven ability to work with both technical teams (engineering/integrations) and operational teams (clinical, billing, DME)
- Experience with HSS or DME product flows
- Familiarity with healthcare data standards and compliance frameworks (HIPAA)
- Background in sleep health, respiratory therapy, or medical device e-commerce
- Excellent communication and presentation skills, with the ability to effectively convey complex concepts to stakeholders
- Experience working in an Agile environment; ability to thrive in a fast-paced environment where tactical and strategic initiatives are driven in parallel
- Willingness to get your hands dirty -- you enjoy a scrappy, entrepreneurial environment