EPIC Healthcare - Senior Clinical Business Solutions Analyst

Mercy is a healthcare organization seeking a Senior Clinical Business Solutions Analyst to join their team. The role involves defining business scope and objectives, performing functional analysis, and serving as a liaison between Epic Clinical Systems teams and customers. Responsibilities include managing project deliverables, providing production support, and executing system implementations.

Responsibilities:

• Formulates and defines business scope and objectives as well as Epic Clinical Systems requirements through research and fact-finding combined with an understanding of business and industry requirements
• Performs functional analysis, requirements, definition and application module configuration and testing
• Responsible for conducting prototypes, developing functional specifications, data mapping, function mapping, setting of configuration tables and setting of transaction/control tables
• Has a thorough understanding of the business processes and flows to enable the analysis of business requirements and the development of solutions for the business functions
• Responsible for the identification of and resolution of gaps in the business processes
• Involved in security/authorization setup, user documentation, data interface design, data migration and reconciliation
• May be involved in the installation and tuning of modification, as well as archiving data
• Generally, this position has light programming skills in the appropriate language to develop scripts necessary for application functionality
• Functions as a primary liaison between Epic Clinical Systems teams and internal and external customer teams requiring Epic Clinical Systems services
• Manages and cultivates the Epic Clinical Systems teams relationships with internal customers and project teams
• Marshalls appropriate resources to deliver Epic Clinical Systems services in support of project deliverables
• Production Support monitoring, troubleshooting, configuring, enhancing and providing advanced customer support
• Deployment / Implementation planning and executing the implementation of new applications or system integration and testing
• Design researching, recommending and designing new technologies, new configurations and enhancements to existing systems; providing consulting advice to customers on the capabilities of the environment

Requirements:

• Bachelor's degree in related field, specialized training, or equivalent work experience
• Epic Certification (within 6 months of hire)
• 2 years of clinical or relevant technical or business work experience
• Epic Beaker Certification highly preferred