Thrivent is seeking an experienced Staff Product Designer to support the Digital Advisor Experience (DAX) product team, which focuses on helping advisors grow their practices through well-designed solutions. The role involves leading design direction, mentoring other designers, and influencing strategic experience decisions to elevate design practice maturity.
Responsibilities:
- Apply human-centered design in meaningfully novel ways, while finding opportunities to support more design-driven decision making among digital product teams
- Contribute to strategic design thinking, influencing not only execution but also the overall digital design strategy
- Ensure design decisions are aligned to the business strategy and direction
- Collaborate with other design leaders and staff (product management, design and engineering) to ensure a cohesive and innovative design approach
- Communicate effectively at all levels of the organization, demonstrating confidence, charisma, and clarity in design discussions
- Direct and mentor design teams
- Influence digital experience strategy with product portfolio stakeholders and others within the organization
- Mentor and collaborate with junior team members, providing guidance and support in best practices and methodologies
- Utilize strong design facilitation skills to foster collaboration within cross-functional teams, and storytelling to build trust and establish long-term relationships
- Guide and conduct design research, leveraging insights for informed decision-making
- Integrate new design patterns and practices, enriching the design methodology toolkit
- Models Thrivent’s leadership competencies – Model the Way, Rally the Team, and Deliver Outcomes
- Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients
- Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients
Requirements:
- Bachelor's degree or equivalent experience in Interaction Design, UI/UX Design, Web Product Design, Web Development or any combination of education and experience which would provide an equivalent background
- 6-8 years of experience in a related field, with at least 5 years of experience in user experience, interaction design, product innovation and research in a product development team required
- Proven experience in leading projects and contributing to the development of multiple shipped digital products
- Ability to develop processes and approaches for tackling design problems, anticipating challenges, and uncovering innovative solutions
- Strong communication skills, with the ability to explain rationale for design decisions and clarify success metrics
- Demonstrated application of human-centered design with a keen understanding of business and technical impacts on digital design
- Self-directed and proactive, with a passion for driving progress and making meaningful contributions
- Able to turn research into action that solves the user definition of a problem
- Experience in cross-functional collaboration roles, with a focus on delivering business value
- Extensive knowledge of how to leverage a design system and how to push the boundaries of the design system to achieve product and user goals
- Relevant agile experience
- Exceptional communication skills, including advanced storytelling and persuasion techniques within a design context
- Strategic design thinking and the ability to contribute to the overall design strategy of the organization
- Knowledge and experience working in diversified financial services
- Familiarity with advanced design research methodologies and leveraging insights for design decision-making