HR Business Partner

Asure Software is a Human Capital Management company that empowers businesses to develop their human capital and stay compliant. The HR Business Partner will support clients by providing professional HR services, managing projects, and ensuring compliance with HR policies and regulations.

Responsibilities:

• Serves clients by responding to human resources issues, problems, and questions mainly via phone and e-mail. Provides advice on requirements and application of HR best practices and client policies
• Develops, implements, administers, and revises policies, procedures and systems related to the HR function, including HR administration, group benefits, wage and salary administration, employee relations, and compliance
• Manages and drives full service clients’ projects from inception to completion
• Administers clients’ FMLA, other state protected leave, personal medical leave, and ADA
• Administers clients’ government reporting such as EEO-1, VETS-4212, OSHA 300 and 301 , unemployment, and other functions
• Assists with establishing and driving full service clients’ human resources priorities
• Develops, in conjunction with clients’ management staff, employee handbooks and procedures to align with compliance and practice
• Provides HR needs such as audits, reports, projects, and relationship building
• Presents guidance to client related to federal, state, and local regulations in a clear and timely manner
• Advises on employee disciplinary procedure, performance management, and terminations
• Effectively and completely records and tracks documents, client activities, contacts, and deadlines such that other Asure employees can locate and comprehend client incidents and issues. Ensures documentation serves two requirements: 1) serves clients, and 2) accurately documents Asure involvement
• Performs duties that require specific hours of work in the office and availability to answer the phone, counsel clients, and interact with clients and co-workers
• Works with other HRBP’s and HR Specialists to efficiently administer workflow and phone coverage
• Partners with HR Consultants to understand client needs and priorities and to customize work that is valuable to clients
• Quickly establishes rapport, via phone, video, and e-mail with clients
• Speaks in a confident, empathetic manner to earn clients’ trust
• Develops and maintains subject matter expertise in functional human resource topics by attending seminars and workshops, reading articles and employment law updates researching through Expert HR and SHRM and other HR on-line options
• Communicates and works effectively with client team to improve team knowledge of the client
• Continually look for opportunities to recommend additional HR products and/or services including payroll, COBRA, HSA, FSA to clients
• Open to being an Asure ambassador by representing the organization in a positive manner and understanding the HR products and services thoroughly
• Utilize Asure HRIS systems to assist clients with workflow and maintenance of HR functions
• Performs other duties as assigned to support overall Asure client needs

Requirements:

• Bachelor's Degree (B.A.) from four-year college or university, and two or more years of human resources experience and/or training (including recruitment); or equivalent combination of education and experience
• PHR/SPHR or SHRM-CP/SHRM-SCP certification required, or ability to obtain certification within 12 months of employment
• Computer literacy, accurate typing, and excellent Microsoft Office, e-mail, and research skills
• Knowledge regarding local, state, and federal employment law and accepted human resources practices
• Ability to define problems, collect information, establish facts, and draw valid conclusions
• Ability to respond professionally to a wide variety of common and uncommon inquiries and situations
• Initiative, good judgment, and a high standard of professional business ethics
• Ability to maintain highly confidential information received from clients and Asure
• Excellent project management skills
• Ability to handle frequent interruptions from clients and co-workers and easily adapt to ambiguous situations
• Must be highly organized and work independently with a moderate level of supervision
• Excellent written and oral communication skills and close attention to detail
• Experience with CRM/CMS systems such as Salesforce highly preferred
• Knowledge of other HR systems a plus