Senior Product Manager - Marketplaces & Operations Platform

iHuman.agency is seeking a Senior Product Manager for their leading operations platform that connects short-term rental hosts with service professionals. The role involves owning the strategy and execution for core areas of the marketplace and SaaS platform, focusing on building solutions that integrate software, operations, and automation.

Responsibilities:

• Own the roadmap and product strategy for key marketplace and operational workflows
• Partner closely with Engineering, Design, Ops, and Finance to ship scalable solutions
• Design systems that handle complex operational scenarios (scheduling, substitutions, quality checks, payments)
• Use data and analytics to identify opportunities and validate product hypotheses
• Build AI-enabled workflows that automate operational processes and improve reliability

Requirements:

• 6+ years of Product Management experience
• Worked in marketplaces, logistics, e-commerce, fintech, or B2B SaaS environments
• Technical enough to collaborate deeply with engineers (APIs, data flows, system architecture)
• Strong data fluency and analytical thinking
• Excited about applying AI and automation to operational workflows
• Experience scaling products internationally
• Experience in proptech or traveltech
• Background combining engineering and business