Molina Healthcare is seeking a Program Manager to support their Medicare/Medicaid Contracts functional area through effective program management. The role includes managing policies, workflows, budgets, and ensuring governance standards while collaborating with various stakeholders.
Responsibilities:
- Responsible for ensuring well-documented policies, workflows, program controls, internal and third-party practices, playbooks and best practices for respective program
- Manages program budget, as applicable, supporting project prioritization
- Collaborates with Legal, Compliance, and Information Security to ensure governance standards are upheld
- Tracks performance metrics and ensures value realization from deployed solutions
- Coordinates recurring meetings to support governance framework and decision-making processes, as needed
- At the direction of program (CoE, Shared Service or other functional area) leadership, supports portfolio management and/or initiative-specific change and project management
- Collaborates with key stakeholders to support dissemination and adoption of program guardrails, processes, best practices and other collateral
- Routinely reviews program collateral to ensure current and accurate reflection of business needs
- Identifies opportunities/gaps and provides recommendations on program enhancements to respective leadership team
- Responsible for creating business requirements documents, test plans, requirements traceability matrix, user training materials and other related documentations
- Generates and distributes standard reports on schedule
Requirements:
- At least 4 years of Program and/or Project management experience, or equivalent combination of relevant education and experience
- Operational Process Improvement experience
- Managed Care experience, preferably in a shared service, CoE or matrixed environment
- Experience with Microsoft Project and Visio
- Strong presentation and communication skills
- Medicare/Medicaid experience highly preferred