Admin Services Coordinator - Cardiothoracic Surgery

The Administrative Services Coordinator (ASC) functions as administrative support to the Department of Cardiothoracic Surgery faculty members. Primary duties include supporting operations, OR scheduling, planning activities, and ensuring timely flow of information to and from faculty to internal and external colleagues and constituents. The ASC may be tasked with specific projects related to the work of the faculty they support and should be proficient with details, timelines, and meeting expectations. The ASC will support the corporate mission, vision, and values of the Department of Cardiothoracic Surgery. Ability to be flexible and approach workload with collaboration and teamwork is essential. A high level of professionalism, confidentiality, and independent judgment is necessary in this position. We welcome applicants from a variety of backgrounds. No prior knowledge of medical terminology needed. Supervision of this individual will be from the Department Administrative Officer.

Position Responsibilities

• Provide all aspects of high level, confidential, administrative support to faculty and APPs, which includes calendarsand other highly sensitive information.
• Provide Operating Room scheduling throughout the Department of Cardiothoracic Surgery. *This duty is 50% of this position.
• Establish and maintain employee schedules in ELMS.
• Prepare reports and monitor OR utilization.
• Maintain computer inventory for the department.
• Develop and maintain physical and electronic filing systems.
• Departmental liaison for internal and external partners in the interpretation of policies, procedures, and projects.
• Collaborate and help with the credentialing and onboarding process for APPs.
• Plan and execute monthly, department community building events.
• Plan and create annual department newsletter.
• Understand organizational policies and procedures necessary to ensure appropriate decision-making protocols are followed.
• Respond to internal and external requests concerning Department services and personnel.
• Ensure appropriate follow-up actions are taken.
• Initiate subsequent follow-up meetings and communication for key stakeholders across the mission elements.
• Independently draft complex correspondence and communications to both internal and external recipients on a variety of topics as needed.
• May perform other duties as assigned.

Department Summary:  The UI Department of Cardiothoracic Surgery is committed to saving lives – and improving our patients’ quality of life– through excellent surgical techniques and extraordinary patient care. Our surgeons and medical professionals address a wide variety of complex medical issues. Our specialists provide critical surgical support among comprehensive, multidisciplinary teams.

Percent of Time: 100% 
Schedule: 7:30am – 4:30pm or 8:00am – 5:00pm.  
Location: UI Health Care Main campus
Pay Grade: 2B

Required Qualifications:

• A bachelor’s degree or an equivalent combination of education and experience is required.
• 6 months to 1 year of recent and relevant administrative experience.
• Experience working independently to manage projects. Ability to assess priorities and set/achieve goals.
• Excellent written and verbal communication skills. Ability to independently draft correspondence. Ability to collaborate and communicate professionally to a variety of audiences.
• Proficiency in Microsoft office programs including Excel, Power Point, Office, and Word. 
• Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a broad community.
• Strong attention to detail and the ability to meet tight deadlines in situations both complex and sensitive in nature.

Desired Qualifications:

• Experience using EPIC.
• Knowledge of University of Iowa policies, procedures, IT services and standards.
• Previous experience in academic medicine administration or support.

• UI Health Care Core Values (WECARE)

• Welcoming

  We have an environment where everyone has a voice that is heard; that promotes the dignity of our patients, trainees, and employees; and allows all to thrive in their health, work, research, and education.

  Excellence

  We achieve and deliver our personal and collective best in the pursuit of quality and accessible health care, education, and research.

  Collaboration       

  We collaborate with health care systems, providers, and communities across Iowa and the region as well as within our UI community. We believe teamwork—guided by compassion—is the best way to work.

  Accountability  

  We behave ethically, act with fairness and integrity, take responsibility for our own actions, and respond when errors in behavior or judgment occur.

  Respect                   

  We create an environment where every individual feels safe, valued, and respected, supporting the well-being and success of all members of our community.

  Empowerment     

  We commit to fair access to research, health care, and education for our community and opportunities for personal and professional growth for our staff and learners.

In order to be considered, applicants must upload a resume under submission relevant materials that clearly address how they meet the listed required and desired qualifications of this position. A cover letter is also requested.

Job openings are posted for a minimum of 7 calendar days.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.

References: Five professional references will be requested and required at a later step in the recruitment process