Sexual Health Program Manager

Description

The Sexual Health Program Manager provides balanced leadership across clinic operations and community-based prevention strategy. This role ensures the smooth, high-quality functioning of Fenway Health’s low-threshold Sexual Health clinic while also leading community engagement and outreach efforts to expand access among priority populations.

This position is intentionally structured as a 50/50 leadership role, with approximately half of effort dedicated to clinic systems oversight and quality management, and half dedicated to community engagement, partnership development, and strategic outreach.

The Manager oversees grant-funded HIV, STI, and Hepatitis C prevention programming supported by MA DPH, BPHC, and CDC funding, with a focus on gay, bisexual and other men who have sex with men (MSM), transgender and gender diverse communities, who are at highest risk of acquiring these infections.

Primary Responsibilities:

Clinic Operations & Quality Oversight (Approximately 50%)

Provide systems-level oversight to ensure the Sexual Health clinic operates efficiently, safely, and in alignment with grant requirements and best practices.

• Oversee clinic workflows, staffing structures, and service delivery processes to ensure client-centered, low-barrier care. 
• Oversee the health navigation function as a public health intervention, ensuring health navigators are delivering high quality, culturally competent, affirming navigation services. 
• Monitor performance metrics (e.g., testing volume, linkage to care, PrEP initiation, retention) and implement quality improvement initiatives.
• Ensure compliance with funder requirements, internal policies, and safety protocols.
• Oversee inventory systems and scheduling frameworks at a supervisory level.
• Collaborate with clinical leadership to address operational challenges and improve service integration.
• Serve as escalation point for operational issues and implement corrective action plans when needed.
• Provide limited direct service coverage as necessary to maintain continuity of services.

This role is responsible for operational oversight and systems improvement, not routine daily administrative task execution.

Community Engagement & Outreach Leadership (Approximately 50%)

Lead the outward-facing expansion of Fenway Health’s sexual health prevention services among priority populations.

• Develop and implement a comprehensive community engagement and outreach strategy.
• Build and maintain partnerships with community-based organizations, advocacy groups, nightlife venues, shelters, substance use programs, and culturally specific organizations.
• Identify service gaps and design targeted outreach initiatives to increase access among under-reached populations.
• Oversee event-based and venue-based testing initiatives and promotional campaigns.
• Represent Fenway Health at community coalitions and public health convenings.
• Collaborate with Communications and internal partners to support educational campaigns and service promotion.
• Use program data to refine outreach strategy and ensure performance benchmarks are met.

Personnel Management:

• Hire and supervise, directly or through direct reports, a team of full time employees
• Engage in 1:1 supervision sessions with direct reports
• Lead efforts related to performance improvement and/or corrective action
• Comply with organization supervisor duties as required

Meet Fenway Health Participatory Expectations

• Adhere to all agency and departmental policies and procedures;
• Adhere to the highest principles of professionalism and patient/client confidentiality;
• Adhere to all Fenway Health policies and procedures, including established safety protocols; identify potential or actual unsafe situations in the environment and takes measures to rectify the situation;
• Attend all required agency and departmental meetings, in-services and professional trainings.

Requirements

• Bachelor’s degree in Public Health or related field required. 
• A minimum of 5 years’ experience in public health/health care/human services required, including at least two (2) years with responsibility for program implementation and management of staff.
• Experience in HIV/STI prevention, sexual health programming, or related health promotion initiatives.
• Experience with health promotion/prevention, specifically within communities of color, the MSM community, HIV/STIs and HIV prevention 
• Strong project planning, skills as well as an ability to contribute creative yet practical solutions to problems

Preferred Qualifications:

• Master’s degree in Public Health or related field, and/or clinical degree preferred
• Direct experience managing sexual health and HIV prevention services targeted towards men who have sex with men, trans, or gender non-conforming populations
• Bilingual and/or bicultural (Spanish and/or Portuguese)  
• Ability to multi-task and manage several projects in parallel, paying attention to detail
• Ability to meet deadlines and work within a team-based environment
• Ability to forge cross-functional working relationships with internal teams and external project partners
• Demonstrated excellent written and oral communication skills
• strongly preferred
• Experience working in an ethnically, culturally, and racially diverse environments preferred

We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 12 paid holidays, paid vacation, and more.

LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.