Food & Beverage Coordinator

Company Description

A fantastic opportunity has arisen for a Food & Beverage Administrator to be part of the Rimrock Banff, Emblems Collection.

At the Rimrock, we create more than luxury experiences, we create moments that move people.
Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart.

Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

www.rimrockcareers.com

Job Description

Competitive Salary: $49,000.00- $55,000.00 gross annually, based on previous experience and education.

Reporting to the Director of Food, Beverage & Entertainment, the Food & Beverage Administrator plays a critical operational support role within the Food & Beverage division at Rimrock Banff, Emblems Collection.

This role serves as the central administrative and systems resource for the F&B department, ensuring accuracy, consistency, and efficiency across operational systems, reporting, menu management, and compliance processes. The Food & Beverage Administrator enables operational leaders to focus on guest experience and team leadership by maintaining the infrastructure that supports seamless service delivery.

Highly detail-oriented and systems-driven, this role requires strong analytical thinking, disciplined organization, and a commitment to operational precision. The successful candidate will support the optimization of key platforms such as POS systems, inventory management, menu documentation, and compliance tracking, while acting as a liaison between culinary, service, and operational teams.

This is an ideal opportunity for a thoughtful and analytical professional who thrives in a structured environment, values accuracy, and takes pride in building systems that support operational excellence.

Key Responsibilities

Systems Administration & Optimization

• Maintain and administer key F&B operational systems including POS platforms, inventory systems, and internal operational tools.
• Manage system user access, permissions, and configuration to ensure appropriate operational controls.
• Maintain POS floorplans, menu buttons, pricing structures, modifiers, printers, and reporting configurations.
• Ensure system accuracy by preventing duplication, maintaining standardized item libraries, and updating promotions or seasonal changes.
• Support troubleshooting, training, and ongoing optimization of systems used across food and beverage outlets.

Inventory & Procurement Support

• Support inventory management processes in collaboration with Shipping & Receiving and outlet managers.
• Assist with item and vendor setup within inventory systems to ensure accurate purchasing and reporting.
• Generate monthly inventory count sheets and assist with reconciliation processes.
• Monitor key inventory categories to identify discrepancies, support cost control initiatives, and reduce operational waste.

Menu Management & Documentation

• Design, format, and maintain all internal and guest-facing food and beverage menus.
• Coordinate menu updates with culinary leadership to ensure accuracy, consistency, and timely rollout of seasonal changes.
• Manage menu documentation, labeling, signage, and printed collateral for outlets and events.
• Work with internal partners to ensure brand standards and presentation quality across all printed materials.

Data Management & Reporting

• Maintain accurate operational data and generate reports to support department decision-making.
• Assist leadership in analyzing sales performance, product mix, and system reporting outputs.
• Support forecasting and performance tracking through accurate documentation and reporting processes.
• Ensure systems produce reliable information that supports financial and operational accountability.

Compliance, Food Safety & Sustainability

• Support department compliance initiatives including food safety, HACCP, and Environmental Health & Safety requirements.
• Assist with documentation and reporting processes related to internal and external audits.
• Help maintain operational standards aligned with brand, regulatory, and sustainability expectations.

Communication & Operational Coordination

• Act as a central administrative liaison between culinary teams, front-of-house outlets, and operational leadership.
• Support the coordination of internal communication related to menu changes, promotions, or operational updates.
• Assist with training documentation, onboarding coordination, and operational reference materials for new team members.

Online Presence & Digital Engagement

• Support the monitoring and maintenance of the hotel’s online food and beverage presence.
• Assist in maintaining accurate menus, descriptions, and digital guest-facing content across relevant platforms.
• Coordinate updates with marketing and operational teams to ensure consistency and accuracy.

Qualifications

What You Bring

• 2–4 years of administrative or operational support experience within hospitality or food & beverage environments.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Experience working with POS systems, inventory systems, or hospitality operational software.
• Ability to manage structured processes, data, and documentation with discipline and precision.
• Strong analytical thinking and comfort working with technical systems and operational data.
• Clear and professional communication skills with the ability to work cross-functionally with multiple teams.
• A proactive mindset with the ability to identify opportunities for efficiency and improvement.

Bonus if You Bring

• Experience working with POS platforms such as Silverware or similar systems.
• Familiarity with inventory platforms such as BirchStreet or equivalent procurement systems.
• Knowledge of HACCP or food safety compliance processes.
• Experience in menu documentation, formatting, or operational reporting.
• Previous experience supporting multi-outlet food and beverage operations in a hotel or resort environment.

Who You Are

You’re thoughtful, analytical, and quietly dependable.

You enjoy working with systems, processes, and data, and you take pride in getting the details right. You bring patience, discipline, and curiosity to your work, preferring to fully understand a system before making improvements.

You value structure and clarity, and you’re comfortable working independently while supporting a larger operational team. You build trust through consistency, accuracy, and thoughtful problem-solving.

You don’t seek the spotlight, but your work makes everything run better behind the scenes.

At Rimrock, your precision supports our performance, and your systems support exceptional guest experiences.

Build the systems that support unforgettable experiences.
Stay moved.

Physical Demands

• Ability to spend extended periods working at a computer managing systems, documentation, and reporting.
• Occasional movement throughout the property to support operational teams or system updates.
• Ability to manage multiple tasks in a structured, deadline-driven environment while maintaining accuracy.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Additional Information

Job Perks & Benefits:

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
• Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
• Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler.
• One complimentary buffet meal per shift in our staff cafeteria.
• Subsidized shared Staff Accommodation.

Apply Today: Whether you're just starting your journey or seeking your next adventure, we’d love to hear from you. Explore current opportunities and discover what it means to be a Heartist at www.rimrockcareers.com.

We’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out confidentially, at recruiter@rimrockresort.com, and we’ll work with you to ensure your needs are met.

At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward.

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness.

Whether you're on shift or in staff housing, we want every Heartist to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.

Inclusion isn't a box we check, it’s a value we live. And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate.

Together, we build a workplace where belonging isn’t just possible, it’s expected.
Be you. Be bold. Stay moved.