Sales Development Representative (SDR) Remote Position

Smart Food Safe is a leading cloud-based software platform focused on Food Safety and Quality Management. They are seeking a motivated Sales Development Representative (SDR) to identify and qualify prospective customers in the food manufacturing industry, engaging professionals to generate qualified opportunities for the sales team.

Responsibilities:

• Research and identify prospective customers within the food manufacturing industry, including multi-site producers across bakery, dairy, meat, protein, and other food sectors
• Engage prospects via phone, email, trade shows, LinkedIn, and other channels to initiate conversations and generate interest in Smart Food Safe’s FSQM solutions
• Conduct discovery conversations to understand prospect needs, regulatory challenges, pain points, and decision-making processes related to food safety and quality management
• Work closely with Account Executives to schedule meetings and seamlessly hand off qualified leads for deeper sales engagement
• Accurately log all prospect interactions, activities, and follow-up tasks in the CRM system to ensure data integrity and visibility
• Develop a strong understanding of Smart Food Safe’s modules, value proposition, and the broader food safety and regulatory landscape
• Provide regular updates on outreach activity, lead quality, and conversion metrics to sales leadership

Requirements:

• Bachelor's degree in business, Marketing, Communications, Food Science, or a related field (or equivalent practical experience)
• 0–1 year of experience in sales, business development, customer-facing, or internship roles (B2B SaaS exposure is a plus)
• Strong research and organizational skills to identify and prioritize target accounts
• Excellent verbal and written communication skills
• Comfortable initiating conversations and building rapport with professionals
• High level of persistence, resilience, and willingness to learn
• Self-motivated, goal-oriented, and able to work both independently and collaboratively
• Familiarity with CRM systems is an advantage, but not required
• Interest or basic knowledge of food safety, quality systems, or regulatory frameworks (HACCP, SQF, BRCGS, FDA, USDA, etc.)
• Exposure to SaaS, technology sales, or compliance-driven industries
• Data-driven mindset with the ability to learn from performance metrics
• Strong copywriting skills to craft clear, compelling outreach messages that simplify complex FSQM concepts