Key skills
Communication
About this role
Taco Bell - Sheridan is a renowned fast-food restaurant located in Sheridan, Wyoming, known for its innovative menu offerings and commitment to quality service. The Cashier and Customer Service team member plays a vital role in ensuring an exceptional guest experience by greeting customers, processing transactions, and maintaining the cleanliness of the restaurant.
Responsibilities:
- Greeting customers as they enter the restaurant
- Answering their questions
- Assisting with their orders
- Operating POS systems to take and process orders efficiently
- Ensuring accuracy in all transactions
- Handling monetary exchanges, including accepting payments and providing correct change
- Maintaining cleanliness and organization of the front of the house
- Restocking items and ensuring the dining area is tidy
- Managing phone inquiries
- Scheduling pickups
- Supporting team members during busy periods
- Providing exceptional customer service to foster guest loyalty
- Ensuring compliance with company policies and procedures
Requirements:
- High school diploma or equivalent
- Excellent customer service skills
- Ability to communicate effectively and courteously with guests
- Strong verbal communication skills
- Ability to operate equipment such as cash registers, POS terminals, calculators, and scanners
- Attention to detail for accurately handling transactions
- Ability to give correct change and balance the cash register at the start and end of shifts
- Ability to work in a fast-paced environment
- Demonstrate reliability
- Maintain a positive attitude
- Prior experience in a customer service or retail environment