Netflix is a leading entertainment company focused on pushing the boundaries of storytelling and global fandom. They are seeking a Principal Product Manager for their Games Social Platform to develop and execute a roadmap for enhancing social experiences in gaming, driving member engagement through innovative features and strategic partnerships.
Responsibilities:
- Own the games social platform strategy, developing products our first and third party game studio partners will use to connect members to each other, as well the expression of these social features within the Netflix apps themselves
- Utilize consumer research, analysis, partner interviews, and user testing to advance our understanding about how social experiences for games will drive member joy
- Drive strategic alignment across Netflix’s Games and Product & Technology organizations about which social experiences we should enable, where we should enable them, and the impact we expect them to create
- Collaborate closely with engineers to execute on the development of back-end systems for game development partners and the tooling to enable them to provision and optimise those experiences
- Own the games social experience for our members, bringing together teams from across the company to create a unified strategy and roadmap for enabling member-to-member relationships and communications
- Collaborate with Games Leadership and Business Development Leads to identify opportunities to expand and accelerate the availability of our Social offerings through external partnerships
- Manage the risk assessment of social features and mitigation plan in partnership with Trust and Safety, Legal, and Player / Customer Support
Requirements:
- 10+ years of experience in product management or related business areas, with direct experience working on social products / systems in video games
- A passion for enhancing the customer experience through data-driven insights and user feedback, with the ability to translate complex technical concepts into intuitive and engaging solutions
- Proven ability to think strategically, work collaboratively, and lead complex and highly impactful cross-functional projects from concept to completion
- Technical background or strong understanding of technical systems & platforms and the ability to communicate with and challenge both technical and non-technical audiences
- Ambitious self-starter who deals well with ambiguity and a fast paced, multiple project environment
- A history of achieving product outcomes through user testing and data driven decision making
- Experience translating UX testing and feedback into impactful new features
- Passion for the digital gaming space