Senior Manager, Technology Audit Services

The Senior Manager – North America Segment Technology, Audit Services is accountable for the delivery of high quality, professional, cost-effective, value-added and risk-based internal audit services across
Technology groups headquartered in North America (NA), including Canada, US, Global Wealth & Asset Management (GWAM) Segments, Group Functions (GF) and Global Data Technology Office (GDTO)
while providing support to NA business and Global Technology audits.

Position Responsibilities:

• Manage a team of auditors to cover key internal technology risks and project risks to produce meaningful audit reports that clearly articulate the position on risks and related
  issues.

• Lead or support multiple simultaneous audit projects to ensure time and quality objectives are met. Timely address and/or report potential budget overruns and resourcing concerns.

• Assess and evaluate the effectiveness and efficiency of internal controls and operating practices.

• Clearly communicate potential issues, evaluate corrective action plans, and assist in preparing and presenting findings in audit reports to key stakeholders.

• Serve as a Subject Matter Expert (SME) in security, technology risk, and/or transformation and key initiatives to identify risks and offer valuable insights.

• Recruit and develop high-caliber staff, supporting their growth through the Audit Services Core Competencies model.

Required Qualifications:

• 6-8 years of combined education and experience in audit or technology, ideally within the financial services industry

• Familiarity with change management principles

• Strong analytical capabilities with comfort in quantitative and financial analysis.

• High level of conceptual skills and the ability to operate strategically.

• Excellent people management and communication skills.

• Strong business acumen, customer and market focus, with proven strategic thinking and
  execution skills.

• Capability to work in a fast-paced environment with incomplete information, advancing
  tasks based on known information, common sense, and asking the right questions.

• Solid understanding of system development methodologies related regulatory requirements.

• Require a strong understanding of project management principles and risks to effectively
  audit key projects and initiatives, delivering meaningful insights.

• Prior experience with information systems and operations used in the insurance industry and financial services industry will be beneficial.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$113,000.00 CAD - $163,000.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.