Customer Service Representative

Net2Source (N2S) is seeking a Customer Service Representative for a remote position. The role requires candidates to provide their own equipment and maintain a productive remote work environment while handling customer interactions effectively.

Responsibilities:

• Candidates are required to provide their own equipment for this role
• Candidates must demonstrate they can maintain a productive, interruption-free remote work environment

Requirements:

• When submitting your candidate's resume, please be sure to upload the candidates' speed test results, device specifications and a photograph of ethernet cord and headset
• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus
• Call center experience required
• Excellent communication skills
• Intermediate knowledge of computer applications
• Must have a positive enthusiastic behavior with a desire to provide a great phone call experience with all the calls they handle
• Candidates are required to provide their own equipment for this role
• Candidates must demonstrate they can maintain a productive, interruption-free remote work environment
• Internet Service (cannot connect via WIFI)
• Core i3 with 16GB of RAM or higher
• Candidate must have a minimum of 30mbps upload and 30mbps download. Run internet speed test at www.speedtest.net
• Candidate must have a minimum of Windows 10 on computer
• Must have modem connection - Must be hardwired to your computer via ethernet cable
• Home computer, monitor and headset that will allow agent to answer calls. Must have USB headset that is Avaya compatible for incoming customer interactions
• Allow client required software to be uploaded to their computer (CT Soft phone, which allows incoming calls)