Sr. Manager, Sales Business Partner

Twilio is a company that is shaping the future of communications with innovative solutions for businesses and developers. The Sr. Manager, Sales Business Partner will manage the North America Sales Business Partners and support the NAMER Regional Sales Leader in sales forecasting, pipeline management, and process improvement.

Responsibilities:

• Manage the performance of the NAMER sales region team, which consists of vertical-oriented Sales Business Partners for a $2.5B revenue business unit
• Conduct team 1:1 meetings to set and evaluate performance goals, and work with the Sr Director to improve team communication and collaboration
• Manage the GTM operating rhythms for NAMER, including preparing and running forecast calls with the regional leadership team, pipeline health and management, QBRs, sales performance, etc
• Proactively gather and aggregate sales health indicators and performance dashboards from your team, and prepare regional-level analysis. Know how to separate signal from noise, and drive down into the real metrics that matter
• Leverage data to develop insightful discussion documents for quarterly business reviews
• Manage sales forecasting, pipeline hygiene, monitoring sales activity and resolving risks/key blockers
• Plan cycles and focus specifically on territory carving, analyzing account-level targets, validating and aligning on region-level targets
• Develop in-region GTM strategies to drive revenue growth
• Pull ad-hoc reports to help address business needs and drive insights with your regional GTM partners
• Establish clear roles and responsibilities with your GTM Strategy & Operations peers to provide fast and efficient support to revenue generation teams

Requirements:

• 8+ years experience in sales operations, business operations, and strategy consulting in SaaS
• Experience managing direct reports and setting team operating processes and OKRs
• Experience developing and running sales operating rhythms such as forecasting, MBRs, and QBRs
• Completed at minimum 3-5 cycles in annual planning
• Experience in analytical processing, problem-solving, synthesizing ideas, and written and verbal communication
• Excellent communication and presentation skills, including experience presenting data & insights to a sophisticated audience with the ability to clearly define the problem
• Strong collaboration and partner management skills - building deep, trust-based relationships with cross functional teams
• Resilient and adaptive
• Bachelor's Degree
• Experience in the CpaaS industry
• Experience with Salesforce, spreadsheets and Tableau