Applications Engineer - Cabinets & Power Solutions

ANDREW, an Amphenol company, is seeking an Applications Engineer to provide hands-on sales technical support for their Cabinets & Power portfolio. This role involves training, deployment support, troubleshooting, and technical enablement to ensure successful implementation of solutions in live customer networks.

Responsibilities:

• Providing pre and post-sales technical support for Cabinets & Power solutions during customer deployments and operational use
• Supporting carrier deployments through on-site and remote technical assistance
• Conducting customer and installer training sessions, both on-site and in classroom-style environments
• Supporting product demonstrations and technical overviews alongside Sales for customer engagements
• Assisting with customer trials and solution evaluations in coordination with Sales and Engineering
• Troubleshooting technical issues in the field, partnering closely with Technical Support and Engineering teams
• Reviewing system behavior, alarms, and field data to help diagnose and resolve issues
• Supporting Sales with technical input related to opportunities and customer requirements
• Assisting with competitive product reviews and technical comparisons
• Providing structured field feedback to PLM and Engineering to support product improvements and future development

Requirements:

• Hands-on experience with Cabinets and DC Power systems in live network environments
• Strong field experience supporting deployments, installations, or operational troubleshooting
• Ability to work directly with installers, contractors, and carrier customers in high-visibility situations
• Strong written and verbal communication skills
• Comfortable delivering technical information to small groups and customer teams
• Ability to work effectively within a distributed, team-based environment
• Have direct experience supporting carrier deployments
• Have worked in field engineering, deployment, installation, or technical support roles within wireless telecom
• Can review alarm history or system data to assist in diagnosing power or cabinet-related issues
• Are comfortable managing customer escalations with professionalism and patience
• Have experience working alongside Technical Support, Engineering, or Product teams
• Bring a background as a Field Engineer, Deployment Engineer, Installation Lead, Site Supervisor, or similar