Associate, Strategic Partnerships

Role Overview

• Reporting to the EVP, Sales, support and manage ongoing service delivery for high-value clients
• Act as an inside sales resource for the Healthcare Education & Media business line
• Develop sales and account plans, drive efforts within assigned accounts, and focus on nurturing, identifying, and creating upsell and renewal opportunities, primarily within Oncology Education
• Achieve individual and overall organization sales targets ensuring deliverability of programs and return on investment to meet customer objectives and expectations
• Directly manage key accounts to drive retention, growth and cultivate lasting relationships and loyalty
• Develop account inside sales plans and selling strategies to reach individual and company annual sales targets
• Implement strategies to drive renewal business as well a new business with an existing customer base
• Support Senior Director, Strategic Partnerships in building and maintaining client relationships within the pharmaceutical and biotech sectors with a focus in Oncology
• Report progress, success and return on investment to clients throughout account lifecycle
• Execute the process for grant, proposal, and sponsorship agreement submissions, ensuring all administrative requirements are met
• Provide regular reporting and tracking of personal sales pipeline, forecasts, CRM (customer relationship management) in relation to the organization’s sales targets and KPIs
• Establish and maintain productive peer-to-peer relationships with cross functional team members
• Work remotely with some travel required for team, client and company meetings within the Greater Toronto area.

Requirements

• University degree in Science, Health, Business, or related discipline
• Minimum of 2+ years experience in oncology pharmaceutical sales and/or marketing is a must
• Proven success with 5+ years in a sales or business development role (healthcare industry-related preferred), ideally with client management experience
• Experience in Continuing Medical Education (CME), pharmaceutical marketing, and/or pharmaceutical advertising industries is an asset
• Demonstrated experience with process management, proposal/grant coordination, and detailed reporting (Digital media / marketing engagement, CRM management experience strongly preferred).
• Proven ability to foster strong client relationships and support efforts to generate new business
• Excellent communication skills (verbal, written, and presentation)
• Strong attention to detail, commitment to client service, and a highly proactive "take ownership" attitude
• Demonstrated ability to understand client objectives and translate them into proposed tactics and solutions
• Organized with the ability to implement new growth initiatives while maintaining the quality of services and outcomes
• Sales and business development acumen
• Entrepreneurial, self-starter with a hands-on approach and positive team spirit
• Strong problem-solving capabilities

Benefits

• Fully remote work environment, with a Toronto headquarters that supports in-person collaboration, connection, and team events when it adds value
• Competitive salary and benefits, including 4 weeks of paid vacation plus 6 personal days
• Meaningful work that directly impacts patient care
• Growth opportunities with leaders who support development through mentorship
• Culture & Collaboration: Our work is guided by five core values: TEAMWORK – Win as a team by embracing collaboration and inclusion, HONOUR – Act with integrity, ethics, and accountability, INNOVATION – Drive customer-centric, forward-thinking solutions, NOTABLE IMPACT – Empower customers and communities through service and dedication, KNOWLEDGE – Embrace continuous learning and shared growth