Reporting to the EVP, Sales, support and manage ongoing service delivery for high-value clients
Act as an inside sales resource for the Healthcare Education & Media business line
Develop sales and account plans, drive efforts within assigned accounts, and focus on nurturing, identifying, and creating upsell and renewal opportunities, primarily within Oncology Education
Achieve individual and overall organization sales targets ensuring deliverability of programs and return on investment to meet customer objectives and expectations
Directly manage key accounts to drive retention, growth and cultivate lasting relationships and loyalty
Develop account inside sales plans and selling strategies to reach individual and company annual sales targets
Implement strategies to drive renewal business as well a new business with an existing customer base
Support Senior Director, Strategic Partnerships in building and maintaining client relationships within the pharmaceutical and biotech sectors with a focus in Oncology
Report progress, success and return on investment to clients throughout account lifecycle
Execute the process for grant, proposal, and sponsorship agreement submissions, ensuring all administrative requirements are met
Provide regular reporting and tracking of personal sales pipeline, forecasts, CRM (customer relationship management) in relation to the organization’s sales targets and KPIs
Establish and maintain productive peer-to-peer relationships with cross functional team members
Work remotely with some travel required for team, client and company meetings within the Greater Toronto area.
Requirements
University degree in Science, Health, Business, or related discipline
Minimum of 2+ years experience in oncology pharmaceutical sales and/or marketing is a must
Proven success with 5+ years in a sales or business development role (healthcare industry-related preferred), ideally with client management experience
Experience in Continuing Medical Education (CME), pharmaceutical marketing, and/or pharmaceutical advertising industries is an asset
Demonstrated experience with process management, proposal/grant coordination, and detailed reporting (Digital media / marketing engagement, CRM management experience strongly preferred).
Proven ability to foster strong client relationships and support efforts to generate new business
Excellent communication skills (verbal, written, and presentation)
Strong attention to detail, commitment to client service, and a highly proactive "take ownership" attitude
Demonstrated ability to understand client objectives and translate them into proposed tactics and solutions
Organized with the ability to implement new growth initiatives while maintaining the quality of services and outcomes
Sales and business development acumen
Entrepreneurial, self-starter with a hands-on approach and positive team spirit
Strong problem-solving capabilities
Benefits
Fully remote work environment, with a Toronto headquarters that supports in-person collaboration, connection, and team events when it adds value
Competitive salary and benefits, including 4 weeks of paid vacation plus 6 personal days
Meaningful work that directly impacts patient care
Growth opportunities with leaders who support development through mentorship
Culture & Collaboration: Our work is guided by five core values: TEAMWORK – Win as a team by embracing collaboration and inclusion, HONOUR – Act with integrity, ethics, and accountability, INNOVATION – Drive customer-centric, forward-thinking solutions, NOTABLE IMPACT – Empower customers and communities through service and dedication, KNOWLEDGE – Embrace continuous learning and shared growth