Operations Technician

Deliver multiple inspection programs across Sydney Water’s operational area.

Work with business partners, customers and stakeholders to provide corrective maintenance actions

• EA Level 10 ($118,028.84 plus superannuation)
• 38 hour work week
• Full time, permanent opportunity

About us

At Sydney Water, we’re committed to making a meaningful difference for our customers, our communities, and our environment. With more than 3,500 passionate people, we keep Greater Sydney’s water networks reliable, resilient, and ready for the future.

The Operational Inspections & Technical Services team plays a critical role in safeguarding Sydney Water’s assets across our drinking water, recycled water, stormwater, and wastewater networks. Our work helps protect waterways, reduce environmental risks, and ensure essential services continue safely and efficiently.

About the role

We’re looking for a skilled and safety‑focused Operations Technician to join our Operational Inspections & Technical Services team. If you’re passionate about protecting essential water assets, enjoy technical field work, and want to play a key role in safeguarding our environment, this is the job for you.

In this field‑based role, you will work across a wide range of environments and conditions—including uneven terrain, open trenches, confined spaces, live wastewater systems, adverse weather, and long‑distance driving—while ensuring safe, high‑quality, and compliant operational outcomes.

What you’ll be doing

As an Operations Technician, you will:

• Deliver multiple inspection programs across our drinking water, recycled water, stormwater, and wastewater networks.
• Inspect unmanned assets to assess safety, environmental risks, condition, and operational readiness.
• Identify faults and specify corrective actions, including raising and managing MAXIMO work orders.
• Conduct specialist inspections and provide accurate, timely reporting to internal stakeholders.
• Install and maintain IoT devices across the wastewater network.
• Participate in environmental audits and help implement improvement actions.
• Use digital tools (Formsite, PowerApps, HYDRA, Spatial Hub, Maximo, O365, SharePoint) to capture, analyse, and report asset data.
• Support service providers and stakeholders by offering operational expertise and proactive advice.
• Promote Sydney Water’s values and culture through safe work practices, customer focus, and high‑quality outcomes.

What you’ll bring

Required qualifications & licences

• Certificate IV in Water Industry Operations or relevant trade qualifications or equivalent industry experience.
• Current C‑Class (or higher) driver licence.
• WHS General Construction Induction card (White Card).
• Confined space entry certification and ongoing fitness to perform this work.

Desired

• Hold current Dam Safety & Surveillance qualifications or the ability to obtain within 2 years.

Experience we’re looking for

• Demonstrated experience in maintaining and operating water infrastructure or utility assets.
• Strong safety performance and awareness in field environments.
• High levels of attention to detail when performing inspections to ensure accurate assessment, reliable reporting, and effective identification of risks or defects.
• Ability to interpret operational plans, diagrams, and schematics.
• High digital literacy with mobile computing and data entry systems.
• Excellent written and verbal communication skills, including clear and detailed reporting.
• Ability to work autonomously, manage workload, and collaborate within a high‑performing team.
• Effective stakeholder engagement and problem‑solving skills.
• Awareness of environmental, regulatory, and compliance requirements.

Additional role information

• This role involves physical activity, including walking on uneven terrain, lifting equipment, and regular outdoor work.
• You will be working near and around live wastewater systems; full PPE will be provided.
• You must be an Australian Citizen or Permanent Resident to be considered.
• The successful completion of a Criminal History Check and Medical Assessment forms part of the recruitment process.
• We welcome applicants requiring reasonable adjustments during the recruitment process.

Closing Date: 23rd March 2026.

For more information, or to request an accommodation information, you can contact priscilla.dahdah@sydneywater.com.au

At Sydney Water, we are passionate about making a difference to the lives of our customers and communities. We have a proud heritage and progressive future providing world class drinking water and services that are vital to our customers’ quality of life and safeguarding Sydney’s future. We see the world is changing, so we are changing too. 

Our vision is to create better lives through world-class services, and we believe that starts with our people. Our people and their jobs are as diverse as the communities we serve. Our diverse skills, mindsets and backgrounds work together on exciting and challenging projects that make a difference and help ensure Sydney remains one of the most iconic and liveable cities in the world.

We welcome and encourage applications from diverse backgrounds, including First Nations people, LGBTQIA+ people, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans. 

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application. Please see the position description for the role’s full accountabilities.