Senior DevOps Manager

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

We are looking for a Senior DevOps Manager who will be responsible for managing the India Identity DevOps team and overseeing the development, deployment, and maintenance of our infrastructure and applications. You will work closely with cross-functional teams to ensure seamless integration and delivery of software products, you will play a key role in shaping our DevOps strategy and practices and provide on-site/regional leadership for the Platforms and Applications organization.

Key Responsibilities:

• Manage the implementation of software engineering projects, ensuring that you complete them on time and within budget.
• Facilitate cross-team collaboration to help resolve complex issues
• Manage the DevOps team, providing support, and mentorship to ensure successful project delivery.
• Provide guidance and mentorship to software engineers, helping them to develop their skills and grow in their roles
• Develop and implement DevOps strategies, and best practices to improve effectiveness.
• Design, manage CI/CD pipelines to automate the software development lifecycle.
• Collaborate with Agile development, operations, and security teams to ensure code quality, reliability, and security.
• Onsite Leadership: Oversee daily scrum activities across the Platforms Dev/Ops teams, ensuring platform stability, application deployments, and infrastructure health from the regional office.
• Regional Technology Support: Act as the primary point of contact for troubleshooting, incident resolution, and performance optimization for platforms and applications within
• Collaboration & Governance: Partner with global teams to enforce standards, implement automation, and drive continuous improvement initiatives while aligning with enterprise security and compliance requirements.
• Ensure observability using Dynatrace, AWS cloud watch and related tools and monitor and maintain system performance, availability, and security, and implement proactive measures to prevent issues.
• Ensure and manage infrastructure as code (IaC) using tools such as Terraform, Ansible, CloudFormation and AWS Lambda.
• Troubleshoot and resolve complex issues related to application deployment and infrastructure.
• Ensure compliance with security best practices and industry standards.
• Continuously improve processes and tools to enhance the efficiency and effectiveness of the DevOps team.
• Provide support for production environments, including on-call support as needed.
• Manage budgets, resources, and timelines for DevOps projects.
• Using objective metrics to evaluate team performance and individual contributions ensuring that the team has the necessary resources to achieve their goals.
• Ensuring that team members adhere to standards, testing procedures, and quality assurance practices to maintain quality.
• Leading and managing multiple concurrent DevOps assignments from inception to delivery, ensuring adherence to project timelines and quality standards.
• Providing technical expertise and guidance to cross-functional teams working on various DevOps projects.
• Collaborate with the Security team to integrate security best practices into the DevOps processes, including vulnerability scanning, patch management, and compliance monitoring.
• Stay up to date with industry trends and emerging technologies to drive innovation within the team.

Qualifications

• Bachelor's degree in computer science, Engineering, or a related field. with minimum 15 years of Experience in IT industry.
• Proven experience as a DevOps Engineer or similar role, with at least 5 years in a management or leadership position.
• Strong knowledge of cloud platforms such as AWS, Azure, or Google Cloud.
• Proficiency in scripting languages such as Python, Bash, or PowerShell to build and maintain automations. Experience using REST API for automation development.
• Experience with containerization technologies such as Docker, Kubernetes and EKS
• Familiarity with CI/CD tools such as Jenkins, Harness, Git/Bitbucket etc
• Understanding of networking, security, and system administration.
• Certification in cloud platforms such as AWS Certified cloud practitioner, AWS Certified DevOps Engineer etc. desired.
• Strong background and experience with agile/ SCRUM processes and tools.
• Proven ability to lead and manage a team.

Additional Information

Our uniqueness is that we truly celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Benefits

Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off.

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Experian Careers - Creating a better tomorrow together

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