Sales Development Representative (Austin, TX)

Imagine Learning is the leading provider of digital-first K–12 curriculum solutions, committed to igniting learning breakthroughs. The Sales Development Representative will ensure positive customer interactions and is responsible for qualifying leads, driving attendance for company events, and meeting sales activity metrics.

Responsibilities:

• Build rapport with customers and create a comfortable environment that will enable them to have a dialogue about their product needs
• Use probing questions to help the customer identify their needs and understand where the customer is in their buying cycle
• Explain the features and benefits of company products and services to prospective and current customers
• Utilize company defined prospecting and lead qualification process
• Quickly qualify marketing leads
• Attentively monitor Webchat on the company’s website
• Field inbound sales calls that come through the company’s 800 numbers
• Make a minimum of 25 outbound calls and 25 emails daily
• Work in conjunction with Marketing on outbound sales and email campaigns
• Drive attendance for company events to both current and potential customers
• Research prospective schools, schedule appointments, and record information
• Utilize Salesforce to accurately reflect business activities
• Meet or exceed all activity and quality metrics
• Quickly gain and maintain a strong understanding of company products and services
• Other duties as required

Requirements:

• Bachelor's degree in business administration or related field or 3+ years business to business sales experience; or an acceptable combination of education and experience
• Sales knowledge and business acumen are a plus, including lead generation (cold calling), account management, and advanced customer problem-solving skills
• Outstanding interpersonal and relationship-building skills with a high degree of responsiveness and integrity
• Positive, friendly, and professional attitude
• Excellent verbal and written communication skills
• Comfortable presenting over the phone and via the web
• Highly organized and detail orientated with the ability to work in a high paced environment managing shifting workloads and multiple priorities
• Thrive in a collaborative team environment that ensures customer success
• Self-motivated and able to work successfully with minimal supervision
• Advanced computer skills, including Word, Excel, and Outlook in a Microsoft Windows environment
• Teaching, school administrator, SaaS, PaaS, or software sales experience is highly preferred
• Successful track record of meeting or exceeding sales goals and landing new business for a SaaS offering is preferred
• Experience with selling solutions into the K-12 education market is preferred
• Experience in an open sales office environment helpful
• Experience with NetSuite helpful but not required