Operational Business Analyst

Darwin Recruitment is a specialist HR technology and consulting firm focused on helping organizations optimize their most important asset: people. They are seeking a highly skilled Operational Business Analyst to leverage AI-driven workforce analytics to optimize labor costs and operational efficiency, providing actionable insights to improve performance.

Responsibilities:

• Analyse dashboards and extract raw workforce data to uncover trends in premium pay, overtime, and labour cost exposure
• Interpret AI-generated insights and translate them into actionable operational recommendations
• Partner closely with scheduling managers, operations leaders, and manufacturing stakeholders to understand operational drivers behind anomalies
• Conduct root cause analysis and facilitate solution brainstorming to reduce labour cost variance
• Provide recommendations that directly influence operational strategy and efficiency improvements

Requirements:

• 5+ years' experience as an Operational Business Analyst, ideally in operational environments such as manufacturing, healthcare, or food & beverage
• Strong proficiency in dashboard analysis, workforce data interpretation, and reporting
• Proven ability to conduct root cause analysis, gather requirements, and present actionable findings
• Comfortable collaborating with operations stakeholders to implement meaningful change
• Six Sigma Black Belt preferred