Business Operations Analyst

Baselayer is a fast-growing SaaS company that provides intelligent business identity solutions to financial institutions. They are seeking a Senior Finance & Business Intelligence Analyst to enhance financial and operational intelligence, improve performance measurement, and support decision-making across various functions.

Responsibilities:

• Build, maintain, and continuously improve core financial and operational processes, including reporting, forecasting inputs, and performance tracking
• Develop, maintain, and improve monthly, quarterly, and board-level financial and operational reports
• Partner with Finance and Operations leadership to support budgeting, forecasting, KPI development, and executive reporting
• Ensure data accuracy, consistency, and auditability across financial and operational systems
• Own and enhance Metabase dashboards, ensuring they are accurate, actionable, and trusted across the company
• Design and maintain SQL-based data models and reporting views to support company-wide decision-making
• Translate ambiguous business questions into clear analytical frameworks and insights
• Drive improvements in HubSpot reporting, tracking, and data structure in partnership with Sales, Marketing, and RevOps
• Identify gaps and inefficiencies across tools and workflows, and proactively propose solutions
• Act as a connective layer between Finance, GTM, Product, and Engineering when data or systems need improvement
• Work closely with leaders and individual contributors across the company to understand metrics, surface insights, and improve operational clarity
• Help establish consistent definitions, metrics, and reporting standards across teams
• Serve as a trusted analytical partner who brings structure and clarity to complex problems

Requirements:

• 2 to 5 years of experience in Finance, Business Intelligence, FP&A, Analytics, or a related role, ideally in a SaaS or technology-driven company
• Highly advanced Microsoft Excel skills
• Highly advanced SQL skills, with experience writing complex, performant queries
• Hands-on experience building and maintaining dashboards, Metabase strongly preferred
• Experience working with CRM or GTM systems, HubSpot strongly preferred
• Experience preparing executive-level and board-facing reporting is strongly preferred
• You think out of the box and enjoy improving how things work rather than maintaining the status quo
• You are proactive, self-directed, and comfortable operating without detailed instructions
• You care deeply about data quality, consistency, and trust
• You communicate clearly with both technical and non-technical stakeholders
• You want to be foundational and help build something that lasts