Sales Development Representative (Phoenix, AZ)

Coursera is one of the largest online learning platforms in the world, seeking a Sales Development Representative to generate interest and qualify leads for their sales team. The role involves engaging with prospective customers and collaborating with sales and marketing teams to build a robust pipeline of business.

Responsibilities:

• Build a pipeline of leads for the sales team by qualifying inbound inquiries and reaching out to high-potential prospects
• Conduct effective discovery and qualification conversations with prospects through your deep understanding of our product value proposition and use cases
• Develop creative strategies for engaging and nurturing prospects using content, email, phone, social media and any other strategies that work
• Partner closely with members of the sales and marketing teams to coordinate engagement strategies and improving processes
• Use your frontline knowledge of customer needs to educate the broader team on learnings and opportunities

Requirements:

• A degree or professional experience equivalent
• 6+ months of experience in a customer facing role (i.e. retail, customer service, sales) and history of internship(s)
• Must be based in Phoenix, AZ OR Miami, FL
• Experience with sales tools including: Zoominfo, Salesforce, and Outreach
• Comfort working in ambiguous, quickly-changing environments
• Have a basic understanding of sales and marketing
• Experience with personal and interpersonal skills in order to effectively communicate with customers
• Experience with high volume request and excellent time management skills