Coursera is one of the largest online learning platforms in the world, seeking a Sales Development Representative to generate interest and qualify leads for their sales team. The role involves engaging with prospective customers and collaborating with sales and marketing teams to build a robust pipeline of business.
Responsibilities:
- Build a pipeline of leads for the sales team by qualifying inbound inquiries and reaching out to high-potential prospects
- Conduct effective discovery and qualification conversations with prospects through your deep understanding of our product value proposition and use cases
- Develop creative strategies for engaging and nurturing prospects using content, email, phone, social media and any other strategies that work
- Partner closely with members of the sales and marketing teams to coordinate engagement strategies and improving processes
- Use your frontline knowledge of customer needs to educate the broader team on learnings and opportunities
Requirements:
- A degree or professional experience equivalent
- 6+ months of experience in a customer facing role (i.e. retail, customer service, sales) and history of internship(s)
- Must be based in Phoenix, AZ OR Miami, FL
- Experience with sales tools including: Zoominfo, Salesforce, and Outreach
- Comfort working in ambiguous, quickly-changing environments
- Have a basic understanding of sales and marketing
- Experience with personal and interpersonal skills in order to effectively communicate with customers
- Experience with high volume request and excellent time management skills