Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. The Vice President of Product Management will champion product delivery practices and lead the Benefits Division’s product and capabilities portfolio to ensure customer value and satisfaction.
Responsibilities:
- Drive outcomes and business impact. Set policies, standards, and guidelines for how the organization conducts capabilities strategy development and planning. Translate the organizational vision into an actionable and measurable strategic portfolio
- Lead the Benefits Division’s vertical product and capabilities portfolio ensuring sustained customer value and user satisfaction over time. Create the product life cycle management framework for internal and external customers and users. Champion the importance and value of product management principles and appropriate product development models. Align product strategies with business objectives. Authorize the selection and planning of all Benefits vertical product management activities. Initiate the creation of new products and services. Identify how developing new products or adapting existing products can create new opportunities
- Maintain awareness of the global needs of the organization. Promote the benefits that a common approach to technology deployment will bring to the business. Lead cross-functional collaboration among design, engineering, and business teams on prioritization, alignment, and sequencing of value delivery across horizontal capabilities
- Acquire organizational commitment to innovation. Develop organizational capabilities to drive innovation. Lead and plan the development of innovation capabilities and implementation of novel processes, tools and frameworks. Lead the communication and an open flow of creative ideas between interested parties and the set-up of innovation networks and communities
- Organize scoping and business priority setting for strategic business changes involving business policymakers and direction setters. Engage with and influence senior stakeholders to improve the business value delivered from new or existing services and products. Own the development of demand management capabilities. Lead the integration of demand management with complementary strategic, operational and change management processes
- Implement the development of organizational capabilities for measurement (including automation). Align with the Enterprise Product Management measurement framework and align measurement objectives with business objectives. Develop organizational policies, standards, guidelines for measurement. Provide resources to ensure adoption and adherence to policies and standards
- Establish an organizational framework and standards for feasibility assessment and business case development in partnership with Enterprise Product Management. Direct and lead feasibility assessments for initiatives that will have a significant impact on the organization. Engage with senior partners to clarify the strategic context for investment options. Direct and lead the selection of feasibility assessment approaches and techniques that are relevant to the business situation and options. Present feasibility assessments and business cases to senior stakeholders and supports decision-making regarding investment options
- Engage and influence senior managers to ensure the portfolio will deliver the agreed business objectives. Lead the definition of a portfolio of programs, projects, and/or ongoing service provision. Plan, schedule, monitor and report on portfolio-related activities. Ensure that each part of the portfolio contributes to the overall achievement of the portfolio. Identify portfolio-related issues. Notify projects/programs/change initiatives of issues and recommend and monitor corrective action. Collect, summarize and report on portfolio measures. Reports on portfolio status as appropriate
Requirements:
- Bachelor's degree required
- Experience as a Product Management leader representing business needs, priorities, and technical solutions and presenting to Executive management
- Experience leading Agile delivery teams required
- Solid understanding of enterprise systems
- Proficient with relevant delivery methodologies, Agile, Lean Startup, or SAFe
- Proficiency with MS Office, MS Project, JIRA, and Microsoft ADO
- Travel required on a monthly/quarterly basis
- 3+ years of experience in an insurance domain preferred
- Certifications highly preferred