Product Manager of Integrated Care

Sleep Doctor is a leader in sleep health, dedicated to helping millions achieve better sleep. The Product Manager of Integrated Care will bridge the gap between healthcare systems and patient experiences, focusing on building a scalable platform that automates insurance workflows and enhances patient care.

Responsibilities:

• Map the "as-is" healthcare landscape and design the "to-be" technical integrations for eligibility, prior auth, and claims
• Work hands-on with engineering and partners, leveraging APIs and middleware to integrate disparate systems to power a simple patient experience which ensures regulatory compliance
• Translate insurance requirements into clean, actionable technical specifications
• Define the "Clean Claim" baseline - establish the core data validation rules required to move from manual entry to initial electronic submission
• Lead the product introduction of insurance-based pathways for home sleep studies (HSS) and DME therapy
• Ensure parallel operation of cash-pay and insurance flows without introducing friction
• Obsess over the patient experience. Use your tech-forward mindset (and the right AI/ML tools) to automate the packaging of pre-authorization bundles and clinical documentation, removing manual touchpoints
• Design and iterate on digital-first patient journeys that provide radical transparency in pricing and care status
• Build automated "scrubbing" engines that validate claims against payer-specific rules before they leave our system, ensuring a near-100% clean claim rate and minimizing denials
• Identify platform gaps and leverage emerging health-tech standards (like FHIR or smart clearinghouse APIs) to ensure our stack is future-proof and scalable
• Own the end-to-end insurance product roadmap, balancing rapid "scrappy" launches with long-term platform stability
• Collaborate with Clinical, Ops, and Billing teams to ensure our tech solves real-world operational pain points and reduces administrative overhead
• Maintain an uncompromising standard for HIPAA compliance and data integrity while pushing the boundaries of UX

Requirements:

• 5+ years in Product Management specifically within healthcare (Health-tech, Insurance-tech, or Digital Health)
• Deep understanding of healthcare workflows, including knowledge of 835 and 837 transactions
• Comfortable discussing APIs with engineers and system architecture with stakeholders
• Proven track record of transforming complex, legacy-style workflows into seamless, user-centric digital products
• Ability to perform hands-on work to get integrations live
• Passionate about improving the lives of patients and believe that better technology is key to better health outcomes
• Experience with HSS (Home Sleep Studies) or DME (Durable Medical Equipment) flows is a massive plus