Director of Institutional Research (Remote)

Antioch University is seeking a Director of Institutional Research to oversee university-level institutional research functions. The role involves developing a comprehensive research program, serving as a chief data advisor, and collaborating with various university departments to enhance institutional effectiveness.

Responsibilities:

• Direct the personnel and operations of the OIR
• Recruit, train, supervise, and evaluate personnel
• Establish standards for data management, including data definitions, data coding standards, and enterprise database designs
• Develop, implement and oversee the university's Institutional Research Plan
• Assist the business office budgeting, planning and resource allocation processes
• Co-chair the Data Governance Committee
• Modernize university processes by identifying university needs (such as surveys, evaluations, assessments, and reporting) that can be addressed by software tools, and help in selecting appropriate analytical tools
• Promote a culture of data-informed decision-making by providing training, consultation, and tools that improve data literacy among faculty, staff, and administrators
• Provide direction, leadership, and information to the university administration, faculty and staff related to the interconnectedness between strategic plan, institutional effectiveness, assessment, and budget
• Develop and update content and presentation of OIE data on Antioch University website for both internal and external consumption
• Ensure compliance with required data reporting and completion of external surveys for internal and external audiences and agencies, such as enrollment, budget, registration
• Serve as the IPEDS keyholder, and work with the University Registrar on oversight of the National Student Clearinghouse process
• Plans and implements performance-related research studies, including selecting and analyzing data, preparing statistical and narrative reports, designing appropriate research and visual communication methods, and recommending the further collection of required data elements by administrative and academic staff
• Develop databases and reports for internal and external (federal- and state- mandated accountability reporting and grant reporting) audiences in areas including but not limited to: Enrollment, Revenue and Cost Analysis, Student Persistence and Completion, Academic Assessment
• Support the University’s academic assessment system and other activities associated with the assessment of student learning and student success
• In collaboration with the University Director of Academic Compliance, develop and implement processes for collecting and reporting data required for regional accreditation and state authorization
• Provide consultation and support to faculty for data collection and analysis related to specialized or professional accreditation needs
• Collaborate with Enrollment Management, Student Services, Finance, Marketing, Human Resources and Information Technology to integrate institutional data and analytics across the student lifecycle
• Other duties as assigned by the Vice President for Academic Affairs and University Provost

Requirements:

• Master's degree from a regionally accredited college or university in a social or behavioral science discipline, information science, data science, computer science, or mathematics, or a closely related field that includes statistics or research methodology, required
• Minimum five years of experience in academic or institutional assessment, institutional planning, or continuous quality improvement experience in a higher education setting is required
• Minimum of two years of supervisory experience
• Demonstrated broad set of technical skills and expertise with data management software including business intelligence tools, dashboards and other comparable software to analyze, organize and present data
• Proven success in developing data and research, both quantitative and qualitative, to support institutional decision making
• Demonstrated ability to support the institutional priorities for AI/data ethics awareness; interest in supporting equity analytics
• Ability to work effectively, collaboratively, and cooperatively with a diverse body of faculty, staff, and administrators
• Ability to work effectively via phone, email, videoconferencing and in person with faculty, staff, and administrators
• Experienced, proven, and effective use of Excel and Excel Pivot Tables
• Demonstrable skill in advanced statistical techniques related to sampling and projection
• Knowledge of query techniques associated with relational databases, SQL in particular, and the applied use of various statistical tools (i.e. SPSS, SAS, R, Access, Excel)
• Familiarity with modern institutional data architectures including operational data stores, data warehouses, ETL (extract, transform, load) processes, and integrated analytics platforms
• Experience with standard external reports in higher education such as IPEDS, the Common Dataset, CSRDE and so on
• Ability to learn new technologies quickly and proficiently
• Ability to remain calm under stressful circumstances and/or aggressive deadlines; ability to manage multiple tasks concurrently
• Demonstrated strength in written and oral communication skills, including the ability to translate complex data analyses into clear insights for non-technical audiences
• Strong organizational skills
• Experience at an institution that serves non-traditional students or multiple sites
• Demonstrated experience in a higher education regional accreditation process
• Knowledge of the Ellucian Colleague system
• Knowledge of the SAP Business Objects environment for reporting
• Experience with survey development, design, administration and oversight