Boston Medical Center (BMC) is seeking an IT Project Manager to oversee and manage technical IT projects. This role involves planning, directing, and coordinating activities surrounding departmental or organizational projects to ensure goals are met within time and funding parameters.
Responsibilities:
- Partner with customers, IT stakeholders, vendors, and other internal/external project stakeholders to define project scope, develop project plans, and successfully deliver customer value via execution of those plans
- Coordinate with ITS Resource Managers to identify and assign appropriate staff to projects to ensure timely completion of project work
- Schedule and facilitate project status meetings, working sessions, etc. required to ensure the project is progressing according to plan and stakeholders are well-informed about relevant project details
- Follow IT PMO standards, including following the IT project management lifecycle, using standard templates and storage locations, and adhering to standards related to use of the enterprise PPM tool
- Ensure project stakeholder information requirements are identified and addressed
- Maintain project status information in the enterprise PPM tool and communicate project status to appropriate stakeholders on a regular basis
- Identify, document, and facilitate resolution of project issues and risks, using expert judgment to escalate to appropriate leadership in a timely manner
- Create and maintain project schedules to ensure they reflect progress to date vs. the original plan a accurately as possible
- Ensure project documentation is auditable
- Participate in and assist with facilitation of IT governance activities/meetings, as requested by the IT PMO Portfolio Manager and Director of the IT PMO
- Contribute to IT project management continuous improvement activities
- Mentor junior project managers
Requirements:
- Bachelor's degree Required
- Project Management Professional (PMP) certification (required) or the ability to obtain it within 6 months of employment
- 7-10 years of experience in project management, including software/system project experience
- Experience in all phases of project management on medium-to-large-scale projects
- PMI-based project management
- Ability to apply agile practices to project/product work to maximize value delivery in an enterprise environment
- Proficient in MS Office products include MS Project and Visio
- Technical curiosity for system capabilities
- Ability to reach out across the organization and communicate with people at different levels, with diverse needs and agendas
- Self-motivated and results-oriented mindset
- Software and application knowledge with base knowledge of relevant technologies with experience in software development lifecycle (SDLC)
- Critical thinking, analytical, and problem-solving skills with high attention to detail
- Team building
- Facilitation
- Presentation skills
- Strong relationship building and stakeholder management skills
- Strong communication skills, both written and verbal
- Ability to train others
- Excellent interpersonal skills
- Organizational change management (OCM)
- Preference is for a degree in project management, IT, engineering, or business
- Experience with tools used for project management (MS Project, Planview, ServiceNow PPM, Clarity, Jira, etc.) preferred
- Master's degree a plus
- Business process flow analysis experience preferred
- Healthcare project management experience (e.g. hospital, health insurance, pharmacy, Medicare, Medicaid, etc.) preferred
- Planview knowledge (Enterprise One, Lean Kit, Projectplace) knowledge a plus
- Prior supervisory experience a plus