Sales Development Representative

Harbor Compliance is a pioneering leader in the compliance industry, recognized by Inc. 5000 and Deloitte Technology Fast 500. The Sales Development Representative (SDR) is responsible for building a consistent pipeline of qualified outbound opportunities and transforming initial outreach into successful sales appointments.

Responsibilities:

• Generate a consistent volume of qualified outbound opportunities each month to support the expansion of the sales pipeline
• Maintain a high standard for opportunity quality, achieving an acceptance rate of 70–80 percent or higher from the Account Executive team
• Execute a high-tempo outreach strategy involving 60–100 daily activities, including 40–60 calls and 30–50 emails, to engage potential customers
• Conduct thorough research to identify and prioritize target accounts and key decision-makers within the B2B landscape
• Utilize outbound prospecting tools and multi-channel engagement strategies to initiate contact and build rapport with high-potential prospects
• Apply a disciplined sales qualification process to convert initial interest into confirmed sales appointments
• Deliver accurate and timely documentation of all prospecting activities and lead intelligence within the CRM to ensure process predictability
• Collaborate with the sales team to ensure a seamless transition of qualified leads and contribute to the achievement of annual recurring revenue goals

Requirements:

• 6–24 months of experience in a sales development or equivalent role, specifically supporting SaaS or professional B2B services
• Proven history of consistently meeting or exceeding performance quotas in a fast-paced sales environment
• Bachelor's degree in Business, Marketing, or a related field of study
• Proficiency in CRM platforms such as HubSpot or Salesforce to manage lead pipelines and communication logs
• Hands-on experience with lead qualification and enrichment tools like LinkedIn Sales Navigator, ZoomInfo, or Clearbit
• Technical aptitude with video and meeting coordination software, including Zoom, Google Meet, and Calendly
• Demonstrated ability to communicate with precision, ensuring all written and verbal outreach is clear, professional, and accurate
• Strong organizational skills with the ability to manage high activity volumes and focus on key priorities effectively
• Familiarity with inbound management and shared inbox tools such as HubSpot Conversations or Zendesk Sell
• Understanding of core SaaS metrics and KPIs, including lead response times, conversion rates, and pipeline velocity
• Experience operating within a high-growth environment characterized by significant year-over-year expansion
• Strategic mindset with the ability to analyze market trends and identify emerging opportunities for outreach