African Leadership University (ALU) is a transformative educational institution dedicated to developing ethical, entrepreneurial changemakers for Africa’s future. The Lead Salesforce Platform Engineer will oversee the architectural execution and evolution of ALU’s digital ecosystem, focusing on Salesforce as the primary system of engagement and orchestration, while ensuring best practices and technical standards are met.
Responsibilities:
- Lead the architecture, development and administration of ALU’s Salesforce platform across domains
- Design and govern integrations between Salesforce and AWS, Oracle NetSuite, BambooHR and other platforms
- Define and document data models, integration patterns and API standards involving Salesforce
- Ensure architectural decisions are practical, scalable and aligned with institutional needs
- Balance scalability, flexibility and cost-efficiency in architectural and implementation decisions
- Remain an active technical contributor through Salesforce development (Apex, LWC, integrations) and configuration
- Oversee and, where required, perform Salesforce administration including security models, roles, permissions and environment management
- Review code and configurations to ensure quality, performance and alignment with architectural standards
- Design scalable, modular integration architectures using APIs, event-driven patterns or microservices where appropriate
- Optimise and secure cloud and integration infrastructure, particularly within AWS
- Ensure integrations are resilient, observable and well documented in production
- Ensure appropriate monitoring, logging and observability are in place across integrations and platforms to support operational stability and incident response
- Establish and enforce technical standards across Salesforce and integrated platforms, including: async processing and integration patterns, error handling and resilience approaches, naming conventions and data ownership, documentation and architectural decision records
- Define where technical knowledge is captured and how it is maintained over time
- Influence and continuously improve delivery models across teams and vendors, ensuring work moves predictably from design through to production
- Define and own the version control and Git strategy across Salesforce and integrated platforms
- Establish CI/CD pipelines and release management practices, ensuring environment parity across development, QA and production
- Ensure traceability, controlled releases and rollback strategies across vendors and teams
- Act as the technical authority across internal teams and external delivery partners
- Review vendor designs and deliveries, challenge assumptions and enforce architectural standards
- Mentor engineers and product teams, raising the overall technical and architectural bar
- Use AI tools to accelerate development, improve code reviews, enforce standards and support documentation
- Contribute to a structured, responsible approach to AI use within engineering workflows
Requirements:
- 9+ years of experience in Salesforce platform engineering, enterprise architecture or technical leadership roles
- Salesforce certifications (Platform Developer, Application Architect, System Architect or similar)
- Master's degree in Computer Science, Engineering or a related field
- Deep, hands-on Salesforce development and administration experience
- Proven full-stack development experience and operation at Lead Architect, Technical Architect or Principal Engineer level
- Strong experience integrating Salesforce with enterprise systems such as ERP, HR and cloud platforms
- Solid understanding of Salesforce data models, security architecture and performance constraints
- Experience designing integration and cloud architectures across AWS or similar environments
- Hands-on experience in API design, CI/CD pipelines and cloud infrastructure management, with version control and collaboration using Git and Jira
- Proficiency in setting up and managing secure, scalable development environments and automation pipelines
- Strong grasp of software architecture, including monolith-to-microservice transitions
- Experience working with and holding external vendors to account
- Experience with Oracle NetSuite, BambooHR or comparable SaaS ERP platforms
- Exposure to event-driven or microservices architectures
- Experience using AI tools to improve engineering productivity and quality
- This is a remote role, with a desirable time zone alignment in EMEA