Service Center Repair Technician

Company Description

Robert Bosch Tool Corporation is composed of industry-leading brands, including Bosch, Dremel, RotoZip, and Vermont American. Bosch designs, manufactures, and sells power tools, rotary tools, and accessories. Renowned for innovation, versatility, ease of use, durability, and performance, Bosch tools are sold through tool specialists, hardware stores, mass merchants, and home improvement centers.

The Walnut Ridge plant is home to a team of associates dedicated to delighting customers with outstanding power tool service.  If you are looking for a small team feel with a much bigger organization standing behind you, then the Walnut Ridge Bosch location will be a great fit for you!

Job Description

This position diagnoses and repairs power tools and related products to meet safety regulations and performance specifications.

Repair:  Diagnose, repair, reassemble, test, and inspect tools to meet quality, performance and safety specifications.  Meet productivity and repair time standards. Repair tools in order as prioritized by the company.  May check quality of repair work completed by new associates. 

Safety: Use testing equipment to evaluate failures and make warranty determinations. Observe safety guidelines for technicians.  Keep workbench and surrounding area free of clutter and obstacles. Make suggestions when unsafe tools need to be replaced in the facility.

Communication: Provide feedback to Supervisor and/or Lead Technician.  May call customers with pricing issues, repair and order status and other repair issues. May provide technical assistance to others as needed.

Continuously Develop product and technical knowledge: Participate in company sponsored training programs that promote product and technical knowledge.

Miscellaneous Duties As Assigned (i.e. shipping, receiving, picking, new hire training)  Participates in cleaning and maintenance of building and equipment.

Qualifications

• High School Diploma Required
• Experience repairing power tools, equipment with motors and related equipment OR completion of technical/vocation training program
• Ability to read product documentation, tool diagrams, and have basic knowledge of electricity
• PC and Business systems skills (SAP experience preferred)
• Communication, interpersonal and organizational skills
• Experience using/repairing 3D printers preferred

Additional Information

BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives:

• FIRST Robotics (For Inspiration and Recognition of Science and Technology)
• AWIM (A World In Motion)

Equal Opportunity Employer, including disability/veterans.

Safety Sensitive Position

Thanks to the work of every associate, Bosch has been recognized for award-winning culture by the following organizations:

• Bosch Power Tools was recently recognized as one of Newsweek’s America’s Greatest Workplaces in Manufacturing 2025
• Forbes' America's Best Employers for New Grads 2025

Indefinite U.S. work authorized individuals only.  Future sponsorship for work authorization is not available.

The U.S. hourly pay rate range for this full-time position $20.57 to 21.63/hour. Within the range, individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc.

In addition to your hourly pay, Bosch offers a comprehensive benefits package that includes health, dental, and vision plans; health savings accounts (HSA); flexible spending accounts; 401(K) retirement plan with an attractive employer match; wellness programs; life insurance; short and long term disability insurance; paid time off; parental leave, adoption assistance; and reimbursement of education expenses. Learn more about our full benefits offerings by visiting: https://www.myboschbenefits.com/public/welcome. Pay ranges included in the postings generally reflect base salary; certain positions may include bonus, commission, or additional benefits.