Job Summary
The primary responsibility of the Aircraft Systems Engineer in the Field Sustaining Engineering department is to provide engineering support and troubleshooting guidance for all certified Cirrus products (current and legacy). Secondary responsibilities include but are not limited to design for reliability improvement, design for manufacturability and/or serviceability improvement, customer satisfaction improvement, and component obsolescence support. The aforementioned responsibilities shall be accomplished in accordance with all governing FAA regulations and Cirrus specifications, investigated using a combination of analysis, bench, and flight testing, and incorporated using best design practices to ensure a robust product line for years to come.
This position will be located in Duluth, MN (company funded) for 2-3 months for training, then be relocated to the Cirrus Factory Service Center in McKinney, TX.
Duties and Responsibilities/Essential Functions
- Engineering interpretation and problem solving skills to the service center environment and broader field support network to include the field service, aftermarket parts, and customer experience teams
- Timely, effective response to field and fleet related needs for engineering support including damage reports, drawing or design changes, data analysis, reliability or obsolescence problems, and nuisance items
- Prompt, high quality fulfillment of field engineering support requests across all Cirrus models and generations
- Safe, approved, and executable repair / alteration dispositions for the field
- Organized, well written, and comprehensive Field Repair / Alterations (FRAs), structural compliance reports, and other compliance or substantiation documentation with adherence to the Cirrus and FAA major/minor change procedure
- Prioritization of safety-related airworthiness issues, Aircraft On Ground (AOG) support, and other escalation cases
- Cognizant engineering authority on maintenance publication changes to address errors, obsolescence, production updates, field service efficiencies, and other cost, weight, and reliability improvements
- Collaboration and communication with new product engineering to ensure that support requests for engineering information or services not provided directly by Field Sustaining Engineering are met and field feedback flows into new designs
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Education and/or Experience:
- Bachelor’s degree in an Engineering field (or equivalent) required
- 6+ years experience engineering experience required, general aviation aircraft/systems/structures preferred
- Experience with aircraft systems development processes and requirements traceability preferred
- Aircraft systems design, integration, installation, testing and certification experience preferred
- Basic knowledge of aircraft, automotive, or consumer/mechanical systems desired
- Experience with data acquisition system development and application desired
- FAA certification experience preferred
Demonstrated Proficiencies/Skills/Abilities:
- Must be able to demonstrate the ability to read, write and speak the English language
- Ability to communicate technical knowledge in a clear and understandable manner
- Ability to work both independently and within a cross-functional team
- Ability to efficiently learn new skills and manage multiple tasks
- Use of test and diagnostic equipment such as multimeter or proprietary tools and software
- Ability to interpret various forms of data and use the information to determine cause and justify solutions to issues
- Proficient with Microsoft Office (Outlook, Excel, PowerPoint, Word, Visio)
- Functional knowledge of computer-aided design (CAD) software and Product Data Management (PDM) tools
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
- Manages Complexity: Makes sense of complex, high quantity, and sometimes, contradictory information to effectively solve problems.
- Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Resourcefulness: Secures and deploys resources effectively and efficiently.
- Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
- Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
Cirrus provides a range of exciting benefits, including:
- 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting.
- Employer-Paid Coverages: Group term life, short- and long-term disability insurance.
- Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options.
- Free Health Tracking: With rewards for meeting health goals.
- Generous PTO: 120 hours accrued within the first year.
- Employee Referral Bonus: For referring talented candidates.
- Career Development: Tuition reimbursement and professional growth opportunities.
- Exclusive Discounts: Access to partner and marketplace discounts.
- Community & Engagement: Company and employee clubs at various locations.
These benefits are designed to support your well-being, growth, and enjoyment at Cirrus!
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.
Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.