Home Secured Loan Processor 1

At Summit Credit Union, we believe the loan process should feel supportive, clear, and member-focused—not confusing or stressful. As our Loan Processor 1, you’ll play a key role in ensuring a smooth lending experience by preparing files, supporting processors and closers, and providing exceptional service to members and internal partners.

What You’ll Do (Your Impact)

• Provide prompt, courteous, and thorough assistance to members throughout the loan process using multiple communication channels.
• Submit complete, accurate loan applications to underwriting, ensuring necessary documentation and regulatory compliance.
• Monitor your daily pipeline to keep tasks current and completed within expected timelines.
• Collaborate with underwriters, Mortgage Loan Officers, and internal/external partners to optimize both the employee and member experience.
• Prepare final closing packages and ensure all required numbers and documents reach the appropriate parties within established timeframes.
• Maintain organized member files and support the ordering and verification of key documentation.

What You Bring

• High school diploma or equivalent; additional coursework in real estate or lending preferred.
• Ability to obtain a Nationwide Mortgage Licensing System (NMLS) number.
• At least one year of work experience in a mortgage lending environment.
• Strong interpersonal skills with the ability to support members and staff professionally.
• High attention to detail and accuracy, especially with numerical and document-focused tasks.
• Ability to follow up on issues using investigative problem-solving and a customer service mindset.
• Basic to intermediate understanding of mortgage laws and regulations.
• Intermediate mathematical skills, with comfort using decimals, percentages, and fractions.
• Basic knowledge of Microsoft Word, Excel, and Outlook.

Why You’ll Love Working Here

• Excellent health insurance options to support you and your family.
• 401(k) with employer match to help you invest in your future.
• Generous paid time off so you can recharge and live your life.
• Paid holidays and wellness-focused benefits.
• Opportunities for professional growth and development.
• A people-first culture grounded in inclusion, purpose, and impact.

Additional Details: 

Physical Demands: While performing the duties of this position, the employee is required to sit, stand, walk, and use hands and fingers. The employee may occasionally reach above/below shoulder level and lift/push/pull or carry up to 10 pounds.

Environmental/Working Conditions:

Work is performed in a typical administrative setting with climate control and appropriate lighting. Travel to branches may require exposure to outdoor and traffic conditions.

Equipment Used:

A variety of office equipment such as telephone, printer, PC, and mobile devices.

Our Commitment

At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status, or any other characteristic protected by local, state, or federal law. We embrace diversity and believe that inclusion is critical to our success as a credit union.

Ready to Make an Impact?

If you’re passionate about supporting members, strengthening communities, and helping make the loan process smooth and successful—we’d love to meet you.