Role purpose:
As Chubb Spain is growing rapidly welcoming local and international employees in Madrid, we are looking for an HR Generalist profile to join our local HR Team who wants to develop an HR career in an international, dynamic, and agile organization.
This position will play a crucial role in supporting HR at Chubb Spain, specifically within the Underwriting & Servicing Center in Madrid (approx. 420 employees) reporting directly to the Senior HR Business Partner.
This position is focused on enhancing HR effectiveness and ensuring a seamless experience for employees throughout their journey with the organization.
Key Responsibilities:
1. Talent Attraction:
- Build an effective relationship with our Talent Acquisition Business Partners based in Madrid.
- Make sure all requisitions are properly created by the managers in MyHR.
- Help managers to build job descriptions if required.
- Participate in the assigned recruitment processes ensuring a good fit of candidates with Chubb culture and job competences.
- Sell Chubb employer value proposition along the selection and offer process.
- Provide guidance and training to leaders on best practices for interviews and talent selection.
- Conduct internal interviews to assess employees for potential promotions or role changes within the organization.
- Lead the onboarding process for new employees, facilitating their integration and ensuring a positive experience from day one.
- Act as a reference point for new hires, offering information on organizational culture, policies, and career management.
- Maintain open communication with new employees to address concerns and support their adaptation process.
- Make suggestions on improving employee engagement.
2. Onboarding and Employee Engagement:
- Lead the onboarding process for new employees, facilitating their integration and ensuring a positive experience from day one.
- Act as a reference point for new hires, offering information on organizational culture, policies, and career management.
- Maintain open communication with new employees to address concerns and support their adaptation process.
- Make suggestions on improving employee engagement.
3. Business Partner function:
- Build strong relationships with department heads and other stakeholders to ensure a collaborative approach to HR and business practices. (Underwriting, Operations, Claims and Global Services)
- Support the HR Mgr in initiatives related to organizational change, employee engagement, talent management and culture transformation
- Utilize HR metrics and data to analyze and assess workforce trend and forecast future staffing needs and provide insights to support decision-making.
- Identify training needs and coordinate learning and development programs with the Center or Expertise of Talent & Development in the UK
- Support managers in conducting performance reviews and implementing performance improvement plans.
- Assist in benchmarking compensation packages and benefits to ensure competitiveness.
- Support the annual salary review process and benefits administration.
4.- HR Policies and Systems Management
- Ensure adherence to HR policies and labor regulations while promoting best practices within the organization.
- Prepare regular HR reports for management, including turnover rates, absenteeism, and other key HR metrics.
- Ensure that employee information is accurately recorded and updated in MyHR.
- Track prolonged absences (due to illness, paternity/maternity) and communicate this information to leaders and the payroll team for proper management.
5.- Employment Relations:
- Providing support to the HR Mgr in all matters related to Employee Relations in the European Centre, such as employee concerns, grievances or conflict resolution while fostering a positive workplace culture.
- Building a good and effective relationship with the Work Council.
- Getting a comprehensive overview of the Insurance Collective Agreement
- Providing support to initiatives to increase managers’ awareness on labor matters and regulation.
- Participating in the Health & Safety Committee
6. HR Initiatives & DIE Projects:
- Participate together with the HR team on implementing new HR initiatives.
- Support the implementation and continuous optimization of internal HR processes to increase efficiency and effectiveness.
- Promote diversity, inclusion and equality within the organization.
- Support activities and programs that foster an inclusive workplace.
Required Skills:
- Bachelor’s degree in human resources, Business Administration, or a related field.
- Master’s degree in human resources is desirable.
- At least 3 years of experience HR with exposure to different areas such as recruitment, employee relations, training, and performance management.
- Previous experience working with HR Information Systems (e.g., SAP, Workday, Oracle, MyHR.) is highly valued.
- Understanding of Spanish employment law and regulations.
- Strong verbal and written communication skills for engaging with diverse stakeholders
- Proficient in Spanish and in English is a must. Another European language is a plus.
- Well organized person with strong attention to details
- Proficiency with Microsoft Office applications. Artificial Intelligence Apps user
- Demonstrated ability to handle sensitive information with discretion and confidentiality.
- A strong sense of empathy and ability to understand and support employees through various situations.
- Proactive approach to identifying and implementing process improvements within HR.
- Team worker spirit. Promote a positive, energizing, and optimistic environment
- Able to embrace Chubb’s Values: Integrity, Respect, Excellence, Customer Focus and Teamwork.
What we offer in return:
- 12 months of contract
- 32 days of vacation a year
- 2 days working from home option + additional flexible days
- Working from home allowance
- Entry time flexibility
- Life and accident insurance
- Meal allowance
- Pension plan
- Wellhub
- Comprehensive Learning & Development offer
Integrity. Client Focus. Respect. Excellence. Teamwork
Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.
Diversity & Inclusion
At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Equal Opportunity Statement
It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.
Applicants for positions with Chubb Spain must be legally authorized to work in Spain.