Workplace Platform Engineer (EUC Architect-Level Specialist) - HU and PH

WE’RE HIRING: Workplace Platform Engineer (EUC Architect-Level Specialist) – Hungary

Excis is a global IT support leader driven by innovation, collaboration, and excellence. We are seeking a Workplace Platform Engineer (EUC Architect-Level Specialist) to oversee the architecture, standardization, security, and lifecycle management of enterprise endpoint platforms. This role ensures a secure, scalable, and high-performing digital workplace aligned with corporate policies, compliance, and operational standards.

About Us

• Client Presence: 190+ countries

• Engineering Team: 6,000+ engineers

• Enterprise Clients: 200+

At Excis, we foster an open, friendly, and growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us!

Requirements

Key Responsibilities

1. Workplace Platform Architecture

• Design and maintain enterprise endpoint architecture (Windows platform, device compliance, security baseline).

• Define endpoint standards: OS builds, hardening baselines, encryption policies, and configuration controls.

• Own modern device management strategy (e.g., Intune, Autopilot).

• Establish lifecycle standards for OS versions, patching, and hardware refresh.

2. Modern Endpoint Management

• Lead configuration and governance of Intune (compliance policies, configuration profiles, update rings).

• Design zero-touch provisioning models using Autopilot.

• Oversee software deployment strategies and packaging standards.

• Drive proactive remediation and endpoint automation initiatives.

3. Security & Compliance

• Implement endpoint security baselines aligned with Cyber Security policies.

• Ensure encryption (BitLocker), EDR integration, and device compliance enforcement.

• Collaborate with IAM and Security teams on conditional access and device trust models.

4. Service & Operational Excellence

• Define workplace service standards, SLAs, and KPIs.

• Provide L3 escalation support for complex endpoint issues.

• Lead root cause analysis for major workplace incidents.

• Drive self-service, automation, and reduction of recurring incidents.

• Maintain architecture documentation and configuration baselines.

5. Vendor & Lifecycle Management

• Define hardware standards and approved device models.

• Coordinate with hardware vendors and procurement.

• Oversee asset lifecycle governance and refresh strategy.

• Support cost optimisation initiatives for endpoint services.

6. Continuous Improvement & Innovation

• Evaluate emerging workplace technologies and modernization opportunities.

• Drive standardization and simplification initiatives.

• Mentor EUC operations specialists and Service Desk engineers.

• Promote automation-first and security-first mindset across workplace services.

Required Skills & Expertise

Technical Expertise

• Advanced Windows 10/11 enterprise architecture knowledge

• Deep expertise in Microsoft Intune / Endpoint Manager

• Autopilot provisioning and zero-touch deployment

• OS lifecycle management and patch governance

• Endpoint security baseline implementation (BitLocker, Defender)

• Conditional Access and device compliance integration

• Software packaging and deployment (Win32, MSI, scripting)

• PowerShell scripting for automation and remediation

• Endpoint monitoring and performance optimization

• Understanding of Azure AD / Entra ID device registration

Architecture & Governance

• Enterprise endpoint standardization strategy

• Service design and catalog modeling

• SLA and KPI definition for workplace services

• Disaster recovery planning for endpoint management platforms

• Documentation of architecture diagrams and operational baselines

• Experience in large-scale global environments (3,000+ endpoints preferred)

Operational & Leadership Skills

• Strong analytical and L3 troubleshooting capability

• Major incident coordination experience

• Scalable, automation-driven service model design

• Vendor and supplier coordination experience

• Cross-tower collaboration (IAM, Security, Infra, Collaboration, ITSM)

• Mentoring and technical leadership of EUC specialists

Experience & Qualifications

• 5–10+ years in enterprise endpoint engineering

• Proven experience in modern workplace transformation projects

• Experience migrating from legacy endpoint management to modern MDM

• Microsoft certifications (Endpoint Administrator, Enterprise Admin) preferred

• Strong understanding of ITIL-based service environments

KPIs for Success

• Endpoint compliance rate (>95–98%)

• Patch compliance adherence

• Reduction in endpoint-related incidents

• Automation rate of workplace requests

• Device provisioning lead time

• User satisfaction score for workplace services

Benefits

Benefits

• Supportive environment fostering professional growth and continuous learning

• Collaboration across diverse technologies

• Competitive compensation

• Opportunity to contribute to a global IT leader valuing innovation and excellence

Ready to shape the future of enterprise workplace services? Apply now to join Excis in Hungary and be at the forefront of EUC excellence!