Technical Project Manager (Spanish/English Bilingual)

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services. As an AV Project Manager, you will oversee the end-to-end lifecycle of AV deployments, manage budgets and timelines, and ensure seamless delivery of conferencing experiences.

Responsibilities:

• Conduct site-level AV audits to assess current state and project readiness
• Serve as SME for AV systems and their integration with Cisco and Microsoft collaboration platforms
• Plan, implement, and manage global conference room deployments in alignment with BTS budgets
• Track project milestones, dependencies, and deliverables using Microsoft Office Suite and other tools
• Provide monthly spend reports and maintain financial oversight of project budgets
• Align project goals with organizational strategies and broader IT initiatives
• Manage operational and administrative support for the global AV estate
• Lead deployments of complex spaces, including large divisible rooms
• Evaluate and recommend new technologies for collaboration and conferencing
• Conduct risk assessments and proactively manage mitigation strategies
• Ensure timely delivery of projects within scope and budget
• Liaise with architects, vendors, and internal stakeholders to uphold design and execution standards
• Partner with IT and support teams to improve conferencing experiences and resolve issues
• Communicate project status, risks, and training opportunities to key stakeholders
• Adjust scope, timelines, and resources as needed to ensure project success
• Build and maintain strong cross-functional relationships to support long-term collaboration

Requirements:

• Expertise in Cisco Control Hub, Cisco Call Manager, Microsoft Teams Admin, and ServiceNow
• Strong troubleshooting and diagnostics skills for AV/UC systems
• Demonstrated experience with MS Teams and Cisco interoperability
• Proven project leadership and organizational abilities
• Excellent communication, negotiation, and stakeholder management skills
• High level of reliability, accountability, and teamwork
• Ability to translate technical requirements into practical solutions
• Sound decision-making and analytical capabilities
• Experience driving results through collaboration, oversight, and performance tracking