Ontra is the leader in AI-powered solutions for the private markets, seeking a Senior UX Designer to enhance user experiences. The role involves leading user research, collaborating with teams, and utilizing AI to optimize product design and functionality.
Responsibilities:
- Lead efforts to analyze user behavior and gather customer feedback to identify opportunities for enhancing customer value
- Demonstrate comprehensive knowledge of the product, its features, and value propositions, while understanding its relationship with the broader Ontra ecosystem
- Advocate for and contribute to setting and achieving OKRs, prioritize new features and improvements, and maintain awareness of competitor and industry trends to inform product decisions
- Empower and guide team members to deliver exceptional user experiences, ensuring alignment on customer problems to solve and celebrating team achievements
- Utilize the design system effectively to streamline UI, leverage AI for optimizing task efficiency, and engage in rapid prototyping for quick iteration and validation
- Build strong relationships with teams across Customer Success, Marketing, and Sales to ensure cohesive and consistent user experiences
Requirements:
- 5+ years in user experience design
- Ability to understand and focus on the rationale and outcomes behind design work
- Experience in conducting user research, leading calls, and utilizing qualitative and quantitative data to guide UX decisions
- Proficiency in creating prototypes, with experience in tools such as Figma, Axure, or similar platforms being an advantage
- Ability to design with a component library and usability best practices in mind
- Emphasis on creating simple, intuitive, and easy-to-use experiences rather than focusing on flashy, creative UI
- Experience working in an agile environment, with flexibility and ability to collaborate across various teams
- Comfortable leveraging AI tools to enhance research, ideation, prototyping, and workflow efficiency