Business Analyst Manager

9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to government customers. The Business Analyst Manager is responsible for managing a team of analysts, ensuring compliance with standards, and leading initiatives to improve operational efficiency and product delivery.

Responsibilities:

• Evaluates workflows, organizational processes and procedures and develops enterprise- wide or large-scale computer/information management system solutions
• Designs architecture to include the software, hardware, and communications to support the total requirement
• Provides present and future cross-functional requirements and interfaces
• Ensures systems are compliant and compatible with open systems architecture standards
• May provide daily supervision to project staff
• Responsible for leading a team of business analysts to identify, document, prioritize, and communicate business requirements and translate them into actionable solutions
• Ensures that both current and future-state processes, capabilities, and technology align with the organization’s strategic objectives and compliance mandates
• Involves close collaboration with stakeholders, cross-functional teams, external partners, and end users to drive continuous improvement in product delivery, user experience, and operational efficiency
• Provides governance, guidance, and mentoring to junior analysts while standardizing processes and methods across the organization

Requirements:

• Bachelor's Degree in technical discipline; 8 years of experience in lieu of degree to meet education requirement
• 6 or more years of relevant experience
• Strong proficiency with requirements management tools (e.g., JIRA, Azure DevOps), process modeling tools (e.g., Visio, Lucidchart), and documentation platforms (e.g., Confluence)
• Familiarity with Agile/SAFe methodologies, DevSecOps, and iterative development practices
• Understanding of federal compliance standards and guidelines (e.g., FISMA, NIST, Section 508, FedRAMP) and how they influence requirements and solution design
• Excellent analytical, critical thinking, and problem-solving abilities
• Strong communication skills with the ability to present complex information in a clear, concise manner to both technical and non-technical audiences
• Ability to facilitate collaborative sessions and manage stakeholder expectations effectively
• Proven leadership and team-building skills, with the ability to inspire trust, promote professional growth, and foster a positive team culture
• Solid organizational and project management abilities, with experience in managing competing priorities and deadlines