AMD is a company focused on building innovative computing products across various domains including AI and data centers. The Employee Relations Specialist role is integral in managing workplace concerns, supporting investigations, and ensuring compliance with workplace policies while fostering a positive employee experience.
Responsibilities:
- Receive and triage employee relations inquiries such as workplace conflict, conduct concerns, performance issues, attendance matters, and policy questions
- Gather initial information, clarify concerns, and document case details within a case management system
- Identify urgent or high-risk issues (such as safety concerns, harassment or discrimination allegations, or retaliation) and escalate appropriately
- Support employee relations investigations by scheduling interviews, organizing evidence, drafting timelines, and maintaining investigation files
- Take interview notes, summarize findings, and assist in preparing case documentation and outcome summaries
- Assist with follow-up actions, including communication templates and tracking completion of next steps
- Provide guidance to managers and employees on ER processes and common policy topics such as respectful workplace expectations, attendance, and conduct
- Reinforce expectations for documentation, timely feedback, and appropriate escalation pathways
- Support performance management processes in partnership with HRBPs and senior ER staff
- Maintain accurate case notes, reports, and files in accordance with confidentiality and record retention requirements
- Track case progress and support reporting on ER metrics such as case volumes, themes, cycle time, and outcomes
- Assist with development of templates, job aids, and manager enablement materials