Apetan Consulting LLC is seeking a skilled Infrastructure Operations Engineer to manage, maintain, and support IT infrastructure systems to ensure high availability, performance, and security. The role involves monitoring infrastructure environments, troubleshooting issues, and supporting day-to-day IT operations.
Responsibilities:
- Monitor and maintain IT infrastructure, including servers, networks, storage, and virtualization platforms
- Provide day-to-day operational support for infrastructure systems and services
- Troubleshoot and resolve system, network, and performance issues
- Manage system backups, patching, and upgrades to ensure stability and security
- Support incident management, problem management, and change management processes
- Work with cross-functional teams to implement infrastructure improvements
- Maintain system documentation and operational procedures
- Ensure compliance with security policies and best practices
Requirements:
- Bachelor's degree in Information Technology, Computer Science, or related field
- 3+ years of experience in IT infrastructure operations or system administration
- Experience with Windows/Linux servers, virtualization (VMware/Hyper-V), and networking
- Knowledge of monitoring tools, backup solutions, and infrastructure management
- Understanding of cloud platforms (AWS, Azure, or GCP) is a plus
- Familiarity with ITIL processes and incident management tools
- Strong troubleshooting, communication, and problem-solving skills
- Experience with automation tools or scripting (PowerShell, Python, Bash)
- Certifications such as ITIL, Microsoft, VMware, or AWS/Azure certifications