Key skills
Benefits Administration SystemsAgile MethodologiesProject ManagementSmartsheetJiraStakeholder ManagementPMP CertificationAgileScrumCommunicationCollaboration
About this role
bswift is a leading benefits administration company that specializes in providing tailored solutions for clients. The Senior Project Manager will support the Enterprise Project Management Organization in driving client-facing initiatives and internal programs, focusing on improving operational efficiency and ensuring high-quality project delivery.
Responsibilities:
- Lead and coordinate client projects, ensuring alignment between client expectations and internal delivery teams
- Strengthen client relationships through proactive communication, effective planning, and consistent delivery of high‑quality outcomes
- Ensure client‑related initiatives support objectives around client health, satisfaction, and long‑term partnership success
- Manage internal initiatives that support client success, operational improvements, and enterprise‑level strategic objectives
- Oversee cross‑departmental efforts such as technology implementations, process optimization, and enterprise efficiency programs
- Champion internal innovation to streamline operations and improve organizational capabilities
- Develop and maintain detailed project plans using Smartsheet, Jira, and other tools, applying Agile, Scrum, or Waterfall methodologies as appropriate
- Facilitate collaboration across cross‑functional teams, external vendors, and executive stakeholders
- Monitor timelines, budgets, risks, and dependencies to ensure successful execution
- Communicate status, milestones, decisions, and outcomes to stakeholders at all levels
Requirements:
- Bachelor's degree required; advanced degree preferred
- 5–10 years of experience in benefits administration systems and/or client‑facing environments
- 2–5 years of direct project or program management experience
- Strong understanding of Agile, Scrum, and Waterfall methodologies
- Proficiency with Smartsheet, Jira, and related project management tools
- Exceptional communication, organizational, and stakeholder‑management skills
- Ability to work independently in a remote environment with minimal supervision
- PMP certification preferred
- Experience leading enterprise‑level change initiatives
- Experience in consulting or benefits technology environments