SALES DEVELOPMENT REP I

Lumen Technologies is a company focused on connecting people, data, and applications to drive business growth. They are seeking a Sales Development Rep I to engage with IT decision makers, conduct qualification discussions, and schedule meetings with prospects to support the sales team.

Responsibilities:

• Make 75+ outbound calls per day to marketing-provided leads
• Process inbound calls and customer chats with professional service
• Engage with IT decision makers in medium/large businesses
• Conduct BANT qualification discussions to identify prospect needs
• Develop and deliver tailored value propositions and elevator pitches
• Maintain follow-up touches via email and social media channels
• Schedule and coordinate meetings between prospects and the sales team
• Execute warm hand-offs to sales representatives for seamless transitions
• Track activity metrics to ensure funnel progression and productivity
• Route inquiries to appropriate departments as needed

Requirements:

• Make 75+ outbound calls per day to marketing-provided leads
• Process inbound calls and customer chats with professional service
• Engage with IT decision makers in medium/large businesses
• Conduct BANT qualification discussions to identify prospect needs
• Develop and deliver tailored value propositions and elevator pitches
• Maintain follow-up touches via email and social media channels
• Schedule and coordinate meetings between prospects and the sales team
• Execute warm hand-offs to sales representatives for seamless transitions
• Track activity metrics to ensure funnel progression and productivity
• Route inquiries to appropriate departments as needed