Customer Service Representative

RemX | The Workforce Experts is seeking a Remote Medical Records Outbound Agent to ensure accurate and timely access to patient records. The role involves handling high volume outbound calls, speaking with providers to obtain patient charts, and performing data entry while adhering to established operating procedures and HIPAA regulations.

Responsibilities:

• Handle high volume outbound calls
• Speaking with providers offices to obtain patient chart
• Data entry
• Follow all established operating procedures and HIPPA regulations

Requirements:

• 1+ years of call center customer service experience
• Ability to toggle between applications and screens with ease
• Ability to perform repetitious work accurately
• Excellent written and verbal communication skills
• High attention to detail
• Must have HSD or equivalent
• Must Live within 60-minute drive to Houston, TX 77086
• Healthcare and medical records experience a Plus