Sr. Specialty Solutions Engineer - Observability

AHEAD builds platforms for digital business and is seeking a Senior Specialty Solutions Engineer focused on Observability technologies. The role involves collaborating with account teams to design and sell complex solutions that support customer digital transformation efforts.

Responsibilities:

• Active participation in the AHEAD SSE and service delivery teams
• Be a thought leader for AHEAD clients, responsible for designing, architecting technical solutions
• Support the sales teams during engagements by providing advice and solutions or proposals optimized to meet customer technical and business requirements
• Develop relationships with other Observability SSE team members, leaders, and partners in support of sales objectives
• Strategize and execute technical sales calls
• Complete required pre-sales documentation (configurations, pricing, services, presentations, justifications, etc.) quickly and accurately
• Qualify sales opportunities in terms of customer technical requirements, decision-making process, and funding
• Present and market the design and value of proposed AHEAD solutions and business justification to customers, prospects, and AHEAD management
• Participate in the mentorship of entry-level team members
• Possess strong, detailed product/technology/industry knowledge
• Knowledge of job-associated software and applications
• Travel required up to 30%

Requirements:

• Expertise in observability technologies such as Datadog, Dynatrace, Chronosphere, New Relic, Splunk, etc
• Expertise in with Splunk Enterprise, Splunk Cloud, and Splunk Enterprise Security
• Expertise as a consultant for clients, advising on technical solutions and participating in pre-sales and solution development
• Enterprise experience with Cloud Infrastructure, networking and system administration
• Experience in architecture leadership that brings together and integrates solutions across multiple vendors
• Ability to evaluate new technologies and provide internal training
• Ability to understand customer needs, define requirements, and design solutions
• Ability to develop and present architectural recommendations and implementation/ assessment services
• Excellent written and verbal communication skills
• Excellent presentation skills
• Extensive experience with Visio and PowerPoint
• Strong technical aptitude
• Provide technical leadership assuring quality, maximizing team output
• Self-motivated
• Travel required up to 30%
• Cribl and Big Panda experience a plus
• Experience with automation and advanced configuration management tools are a plus