Rotech Healthcare is a national leader in home healthcare, providing medical equipment and services to empower patients in managing their health. The Business Project Manager will evaluate and improve business processes, ensuring operational efficiency and implementing necessary changes while coordinating teams and training staff.
Responsibilities:
- Coordinate teams and train staff
- Develop and design documents including training manuals, process outlines, flowcharts and implementation procedures
- Reduce process errors, improve process results and save costs
- Conduct Ongoing Analyses; continue to monitor and assess various processes to ensure that they are producing the desired outcomes, make changes to steps in each process as needed to adjust improvements to reflect better results in production, cost reduction and other targeted outcomes
- Create Documentation Outlining Process Improvements; documents that explain changes and how to implement them, write step-by-step instructions on how to change processes in a way that all those involved in the process can understand
- Evaluate Existing Business Processes; break down various business processes with flowcharts, manuals and other documentation outlining current practices, get the big picture by assembling this data and studying ways to make improvements to one or many steps to increase productivity, reduce costs, improve time management or make needed changes to other aspects of the process
- Manage Improvement Teams and Implementation Processes; oversee the process improvement implementation process by working with managers, team members and other employees to ensure that the plan is clear and can be applied quickly and efficiently, might often be involved in training staff in these changes
- Update Department Procedures and Policies; many business processes often involve the re-writing of departmental procedures, ensure that all employees are familiar with relevant procedural changes and oversee the training of staff and creation of documents addressing new procedures and policies
- Performs other duties as assigned
Requirements:
- High school diploma or GED equivalent, required
- Background check (company-wide). Results will not be used automatically to disqualify individuals
- Drug screen (when applicable for the position)
- Compliance with healthcare facility credentialing process (when applicable for the position)
- Valid driver's license in state of residence with a clean driving record (when applicable for the position)
- Effectively communicate in English; both oral and written, with management, location employees and vendors to ensure questions and concerns are processed in a timely manner
- Helpful, knowledgeable and polite while maintaining a positive attitude
- Interprets a variety of instructions in a variety of communication mediums
- Knowledge of diverse business processes in a wide range of industries
- Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
- Maintain confidentiality and practice discretion and caution when handling sensitive information
- Multi-task along with attention to detail
- Self-motivation, organized, time-management and deductive problem solving skills
- Understand quality control concepts and develop creative and innovative ways to improve business processes
- Work independently and as part of a team
- Lift and carry up to 10 pounds at times
- Requires sitting, walking, standing, talking or listening
- Requires close vision to small print on computer and or paperwork
- Business management software/programs
- Email transmission and communication
- Internet navigation and research
- Microsoft applications including but not limited to Word, Excel, Power-Point, Publisher, Access, etc
- Office equipment; fax machine, copier, printer, phone and computer
- Type on a computer and or a tablet
- High school diploma or GED equivalent
- Familiar with all phases of project management
- One to three years of related prior work experience