Business Analyst, IT Operations

ICF is a global advisory and technology services provider seeking a Business Analyst for their Centralized Operations, Analytics and Technology group. The role involves defining and organizing business requirements for a quantitative data processing platform while collaborating with various stakeholders and ensuring proper documentation and execution of operations work.

Responsibilities:

• Support various teams with data import related requirements and data extraction requests
• Create stories and tasks in JIRA to support the execution of client deliverables
• Ensure proper execution of operations work and dev-ops work (enhancements to current products)
• Support meetings with stakeholders and help prepare functional requirements documentation, including business requirements, functional specifications, and user stories
• Function as liaison between Product, stakeholders, marketing and other supporting functional organizations, properly crafting and communicating on functional specifications
• Convey requirement specifications, and other system documentation in concise and specific language to facilitate stakeholder understanding
• Assist project delivery through task tracking and project management using project management tools

Requirements:

• Bachelor's degree in Math, Engineering, Science, IT or related discipline (applicants can substitute one year of related experience for one year of education)
• 5+ years of experience of data analysis experience within energy, software development or related experience (A Master's degree or PhD may substitute for up to two years of required experience)
• 2+ years of experience prioritizing multiple projects to meet goals, deliverables, and time sensitive assignments and deadlines
• Prior experience with gathering software requirements, especially related to data import and data field mapping
• Experience prioritizing multiple projects to meet goals, deliverables, and time sensitive assignments and deadlines
• Prior experience working in an Agile software development process
• Prior experience with marketing and/or ETL processes
• Knowledge and experience with JIRA and/or Confluence
• Proven ability to develop system documentation to track issues and to work with developers to ensure that requirements are being met
• Experience defining and documenting business processes and software requirements in an agile software development process