Business Systems Analyst

Greystar is a leading global real estate platform specializing in property management and investment services. The Business Systems Analyst will lead the gathering of business and functional requirements to enhance operations and workflow efficiencies, while collaborating with various teams to implement and integrate property management software solutions.

Responsibilities:

• Responsible for testing and piloting new product integration requests for preferred, approved and non-preferred product integrations
• Partners with Customer Success team to track property technology trends and customer requests
• Assist Enterprise Customer Experience teams, resource teams and clients with establishing minimum viability for new products
• Conducts detailed needs assessments for proposing systems and/or business solutions by communicating with senior business leaders, team members, and others, and researching technology and systems options that align with the Company’s technology and systems needs and strategies
• Attends and participates in presenting goals, roadmaps and metrics related to Property Management Software to the organization
• Tests, manages, and documents approved/denied status of integrations and implementations with internal Property Management Software
• Ensures project parameters are documented, kept current and communicated regularly to the project stakeholders
• Owns tasks on projects related to implementation or enhancement of Property Management Software
• Develops effective communication templates and engaging presentations
• Prioritize Property Management Software integrations and product implementations projects to meet everchanging needs of the Company
• Interfacing with stakeholders and service providers, ensuring services are designed to meet their agreed service levels and targets
• Taking full responsibility for the design aspects of all stages of the lifecycle of integrations and implementations, including investigation, analysis, specification, design, development, construction, testing, transition and operation
• Leads data gathering of business requirements to understand and document current state workflows, and evaluate information in alignment with project objectives

Requirements:

• Yardi experience required
• Responsible for testing and piloting new product integration requests for preferred, approved and non-preferred product integrations
• Partners with Customer Success team to track property technology trends and customer requests
• Assist Enterprise Customer Experience teams, resource teams and clients with establishing minimum viability for new products
• Conducts detailed needs assessments for proposing systems and/or business solutions by communicating with senior business leaders, team members, and others, and researching technology and systems options that align with the Company's technology and systems needs and strategies
• Attends and participates in presenting goals, roadmaps and metrics related to Property Management Software to the organization
• Tests, manages, and documents approved/denied status of integrations and implementations with internal Property Management Software
• Ensures project parameters are documented, kept current and communicated regularly to the project stakeholders
• Owns tasks on projects related to implementation or enhancement of Property Management Software
• Develops effective communication templates and engaging presentations
• Prioritize Property Management Software integrations and product implementations projects to meet everchanging needs of the Company
• Interfacing with stakeholders and service providers, ensuring services are designed to meet their agreed service levels and targets
• Taking full responsibility for the design aspects of all stages of the lifecycle of integrations and implementations, including investigation, analysis, specification, design, development, construction, testing, transition and operation
• Leads data gathering of business requirements to understand and document current state workflows, and evaluate information in alignment with project objectives
• Knowledge of property management software (Yardi, RealPage and Entrata) and related integrations
• High degree of proficiency in Microsoft products such as but not limited to Word, Excel, PowerPoint, SharePoint, Forms and database management programs to complete required reports and communication materials
• Experience designing statistically valid experiments to test and prove hypotheses
• Experience or interest in agile product development/testing, design thinking
• Project management certification preferred with Asana experience