Business Development Manager, Retail

Toast is a technology company that helps restaurants and local businesses thrive in a digital landscape. The Business Development Manager will lead a team of outbound business development professionals, focusing on hiring, coaching, and driving results in the new retail vertical with the Toast Retail platform.

Responsibilities:

• Hire, coach and manage a team of Business Development Representatives (BDR) to exceed quota
• Lead by example in demonstrating Toast’s core values and inspiring a culture of high performance, respect and fun
• Manage day to day activities of the BDR team including: live coaching, career and skill development, monitor productivity metrics to identify opportunities and risks, and ultimately drive results on activity, opportunity generation and revenue creation
• Keep a tight focus on outcomes, impact, and productivity, and report results to senior growth sales and marketing leadership
• Work closely with cross-functional partners on the Retail Sales Team, such as managers and account executives, to ensure proper alignment on opportunity quality
• Work to identify the best talent in our industry and maintain headcount requirements across your team

Requirements:

• Management experience with a proven track record of hiring, retaining and developing individuals and team
• Experience working in and building business development teams that drive opportunities and revenue
• An ability to adapt amidst rapid growth and change
• Experience achieving and exceeding goals (as individual or manager) and building and managing key metrics for a sales organization
• Self motivated, creative, empathetic, flexible with the ability to perform well under pressure
• Proficient in CRM systems (Salesforce)
• An entrepreneurial and feedback-driven mindset
• Direct experience working in the hospitality or retail industries
• Experience standing up a new vertical or establishing the playbook for success with a new sales motion