Project Lead - Program Management

March Networks is an established global leader in the video surveillance industry, seeking a Project Lead for their Managed Services Program. The role involves planning, executing, and delivering projects while ensuring alignment with business objectives and managing cross-functional coordination.

Responsibilities:

• Own end-to-end project lifecycle for a portfolio of concurrent initiatives, typically managing 2–4 large, complex projects and 10–12 smaller projects simultaneously
• Define project scope, objectives, deliverables, timelines, and success criteria aligned with business priorities
• Develop and maintain detailed project plans, schedules, milestones, dependencies, and resource coordination
• Lead project kickoff meetings and ongoing execution reviews to ensure progress against plan
• Identify, manage, and mitigate project risks, issues, and dependencies; drive corrective actions to resolution
• Evaluate and manage scope changes to ensure impact to timelines, cost, and resources is clearly understood and approved
• Ensure project documentation, artifacts, and approvals are complete, accurate, and maintained throughout the project lifecycle
• Balance competing priorities across multiple projects to meet delivery commitments and operational objectives
• Provide clear, consistent project status reporting with focus on milestones, risks, blockers, and outcomes
• Coordinate cross-functional teams across Operations, Engineering, IT, Sales, Finance, and Managed Services to ensure successful project delivery
• Serve as a decision-making authority within assigned projects, resolving issues and driving alignment across stakeholders
• Escalate risks, issues, and decisions as appropriate, with regular exposure and reporting to executive and senior leadership
• Ensure alignment between project execution and Managed Services Program standards, objectives, and strategic priorities
• Identify opportunities for process improvement and contribute to program-level optimization initiatives
• Provide project oversight for initiatives involving Network Video Surveillance systems, cloud-based platforms, and managed services offerings
• Ensure technical deliverables related to system deployments, configurations, migrations, and integrations meet defined project requirements
• Validate installation plans, architecture documentation, and configuration standards as part of project governance
• Coordinate technical resources and facilitate issue resolution without acting as hands-on technical support
• Track and report on project performance metrics including timelines, milestones, delivery status, and resource utilization
• Prepare executive-ready project reports, dashboards, and presentations
• Utilize project and productivity tools such as Jira, Microsoft Office (Excel, PowerPoint, Word), and Microsoft Project to manage plans, reporting, and communication
• Support program-level initiatives, planning, and continuous improvement efforts
• Assist the Sr. Manager, Program Development with strategic initiatives and special projects as assigned
• Some travel required (can be up to 25% at peak times)

Requirements:

• Bachelor's degree from an accredited college or university, or an equivalent combination of education and extensive relevant professional experience
• Proven experience managing multiple concurrent projects in a technology, SaaS, managed services, or similar operational environment
• Strong working knowledge of project management methodologies, tools, and best practices
• Project Management Professional (PMP) certification